Niamh McGinley

Part-time paid work

• Promoted youth athletic development, creating a positive sports environment.
• Delivered inclusive, engaging fitness and sports sessions for participants aged 3 to 18.
• Collaborated with other coaches to share best practices, techniques, and insights for participants overall athletic development

Part-time paid work

• Assisted customers with varying questions using product knowledge and service expertise.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Maintained compliant documentation on HubSpot and Administrate for reliable company records.
• Handled phone, email and social media enquiries promptly with consistent customer service across multiple channels.
• Employed active listening and product expertise to successfully resolve inbound queries.

Volunteering

• Encouraged children to try new skills and team roles to promote increased confidence and skill building.
• Coordinated outdoor sports and encouraged participation to increase engagement.
• Administered basic first aid for minor injuries and health incidents.

Part-time paid work

• Accepted card, cash and cheque payments in POS register system.
• Assisted with junior golf lessons and summer camps
• Operated heavy machinery to collect, clean and distribute golf balls for customer of the driving range.