Niamh Kelly
Laois
Summary
Recent marketing graduate with hands-on experience in digital marketing, campaign management, and project coordination. Proven ability to plan, execute, and optimise high-impact marketing campaigns. Highly organised, detail-oriented, and passionate about pursuing a career in media communications. Strong communication and organisational skills developed through client interactions and customer service roles, with proficiency in Microsoft Office and IT systems.
Overview
8
8
years of professional experience
Work history
Dispatch clerk/office assistant
Carroll Quarry
Castletown, Laois
2026.02 - Current
- Coorrdinating and tracking invoices related to customer orders, ensuring timely processing and the accurate record-keeping of documents
- Provide front-of-house reception and customer service for drivers, contractors, and site visitors, ensuring a professional and efficient first point of contact
- Coordinate and schedule truck deliveries and collections, maintaining accurate daily logistics plans
- Manage weighbridge operations, including recording vehicle weights, issuing tickets, and ensuring compliance with site procedures
- Maintain accurate records of deliveries, collections, and customer orders using internal systems and documentation processes
- Liaise with drivers, site staff, and management to ensure smooth traffic flow and timely loading/unloading operations
- Process delivery dockets, invoices, and related paperwork, ensuring accuracy and alignment with company procedures
Point Force Traffic Control
2025.02 - 2025.11
- Provided professional, customer-focused traffic control with clear communication to the public
- Represented the company positively as the first point of contact on site
- Maintained safe, efficient traffic flow to minimise disruption to road users
- Adapted quickly to changing conditions to support smooth project delivery
- Ensured high compliance with safety standards, protecting people and company reputation
- Successfully delivered on tasks within tight deadlines.
An Post Sorting Office Portlaoise
2024.12 - 2025.01
- Operating sorting machines by using automated systems to sort and distribute post efficiently
- Assisting in the movement of parcels and mailbags from lorries to conveyor belts using pallet jacks
- Checking for damaged or incorrectly processed mail
- Maintaining a safe workplace by using machines correctly and by following health and safety guidelines
- Seasonal Position
Kitchen hand
Phelan’s Restaurant Mountrath
2020.02 - 2024.11
- Maintained cleanliness of kitchen to health and safety standards to prevent contamination
- Monitored stock levels and replenished items when necessary
- Assisted in plating dishes to high presentation standards
- Operated dishwasher and handwashed kitchen utensils
- Answered phone calls from customers and suppliers
- Trained in every area of the restaurant e.g. takeaway, restaurant, phone, salad bar and dishes
Internship
VIMAR Digital Marketing Agency
2023.03 - 2023.07
- Reviewed the brand's visual identity across all digital and printed collateral.
- Evaluated the brand’s touchpoints post-launch and identified areas for improvement.
- Assessed consistency of application of brand guidelines.
- Monitored SEO performance and reported on key KPIs, enhancing digital visibility and engagement.
- Calculated customer invoices.
- Communicated efficiently with clients over email and phone calls to ensure timely resolution of enquiries and concerns.
Deli assistant
Spar Mountrath
2018.05 - 2020.01
- Assisted customers with orders while ensuring a positive experience
- Prepared food such as sandwiches, salads, hot foods and deli meats
- Replenished displays and ensured food was always labelled/ stored correctly
- Maintained cleanliness of working area to health and safety standard
Education
Bachelor of Business - Marketing
South East Technological University (SETU)
1 2020 - 1 2024
QQI Level 5 Certificate - Business Studies
LOETB Portlaoise Institute
Laois 1 2018 - 1 2019
Skills
- Marketing & Brand Management: Demonstrated and developed skills in digital marketing, website design, and assisted with campaign management through design and launch of client brand awareness campaigns in VIMAR Digital Marketing Agency Ireland
- Communication: Developed strong communication and people skills through working with both clients and consumers in past roles of employment
- Organisational: Demonstrated and developed strong organisational skills in this customer service role through inventory, stock, and financial management, and coordination and support of other staff
- Technical Proficiency: Demonstrated and developed strong skills in Microsoft Office and other IT systems throughout college years and work placements
- Media Planning & Campaign Optimisation: Demonstrated in developing and delivering impactful campaigns during internships, ensuring alignment with objectives
- Social media marketing
Accomplishments
- Planned, organised, and promoted a successful on-campus fundraising event for charity funded by local businesses
- Received excellent feedback from managers post placement completion
- Completed university dissertation to a high, professional standard
- Full Irish driver's licence and car owner
- Dual citizen- Irish and US passport holder
HOBBIES AND INTERESTS
- The gym and keeping active
- Travelling and enjoying diverse cultures
- Meeting with friends and family
Timeline
Dispatch clerk/office assistant
Carroll Quarry
2026.02 - Current
Point Force Traffic Control
2025.02 - 2025.11
An Post Sorting Office Portlaoise
2024.12 - 2025.01
Internship
VIMAR Digital Marketing Agency
2023.03 - 2023.07
Kitchen hand
Phelan’s Restaurant Mountrath
2020.02 - 2024.11
Deli assistant
Spar Mountrath
2018.05 - 2020.01
Bachelor of Business - Marketing
South East Technological University (SETU)
1 2020 - 1 2024
QQI Level 5 Certificate - Business Studies
LOETB Portlaoise Institute
1 2018 - 1 2019