Niamh-Anna Doherty
Dungloe
Summary
Dedicated professional with strong customer service skills. Proven ability to manage tasks efficiently, ensuring a positive experience for guests in fast-paced environments. Adaptable individual with experience in high-pressure dining settings. Known for effective communication and attention to detail, contributing to seamless team operations and enhanced customer satisfaction. Detail-oriented professional with a versatile background in food service. Demonstrated strengths in time management and cash handling, ready to support team success and drive operational excellence.
Overview
3
3
years of professional experience
Work History
Waitress / Cashier /Coffee Barista
Caprinis
Dungloe, Donegal
08.2023 - 09.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from guests efficiently.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Prepared a variety of coffee beverages following established recipes and techniques.
- Operated espresso machines and other equipment to ensure quality beverage preparation.
Cook / Cashier
RTJ,s
Dungloe, Donegal
05.2021 - 08.2022
- Prepared and cooked a variety of menu items efficiently.
- Maintained cleanliness and organization in kitchen areas consistently.
- Collaborated with team members to ensure timely meal service.
- Trained new staff on kitchen processes and safety protocols.
- Monitored stock levels of food items and ordered more when necessary.
- Managed cash register, ensuring accurate cash handling and reconciliation.
Deli Clerk / Cashier
SuperValu
Dungloe, Donegal
09.2020 - 01.2022
- Prepared and sliced deli meats and cheeses for customer orders.
- Followed health and safety standards for food handling and sanitation practices.
- Operated the cash register, processing customer transactions efficiently.
- Assisted customers in locating products and answering inquiries.
- Handled returns and exchanges, ensuring proper procedures were followed.
- Monitored cash drawer for accuracy during shifts, balancing at the end of day.
Waitress/Housekeeper
Midway Bar/ B&B
Dungloe, Donegal
06.2020 - 08.2020
- Provided friendly and attentive service to customers during dining experiences.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Cleaned and sanitized guest rooms following established procedures and standards.
- Replenished room supplies, including toiletries, linens, and amenities.
Education
Bachelor of Arts - Bachelor of Arts (Music And Human Development)
Dublin City University
Dublin, Ireland05-2027
Cert HE - Foundation Level in Musical Theatre
Trinity Laban Conservatoire of Musical Theatre
Greenwich, London09-2021
Skills
- Customer service
- Team collaboration
- Time management
- Cash handling
- Handling complaints
- Beverage preparation
- Effective communication
- Espresso machine operations
Timeline
Waitress / Cashier /Coffee Barista
Caprinis
08.2023 - 09.2023
Cook / Cashier
RTJ,s
05.2021 - 08.2022
Deli Clerk / Cashier
SuperValu
09.2020 - 01.2022
Waitress/Housekeeper
Midway Bar/ B&B
06.2020 - 08.2020
Bachelor of Arts - Bachelor of Arts (Music And Human Development)
Dublin City University
Cert HE - Foundation Level in Musical Theatre
Trinity Laban Conservatoire of Musical Theatre