Niall Kavanagh
Bartender
Waterford City
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. also extremely
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Manor Street Youth Club
04.2018
- I helped the youth club to do fundraising like bag packing and ensuring that people were on time for their shift
- I also participated in fundraisers like raffle to help support the funding for the summer program to go on trips around the country.
Bartender/Waiter
4 2022 - Current
- I adhere to customer needs and wants and deliver with the utmost courtesy/professional manner
- I regularly take charge of minor operations such as taking tour orders or managing hen or stag nights.
Store Assistant
Supervalu
02.2017 - 02.2018
- My work experience in Supervalu was for one day per week during my school term in transition year
- My duties included stacking shelves, keeping a good clean working area while adhering to all health and safety guidelines, helping customers with their queries, and any other adhoc duties which were given to me.
Education
Skills
Punctual
Polite
Manners
Memory
Customer service
Listening skills
Absorbing information
Taking Criticism in a professional manner
Multitasking Abilities
Teamwork and Collaboration
Attention to Detail
Friendly, Positive Attitude
Leadership Experience
I am natural born leader I take the imitative to take command and cope with extreme amounts of pressure I have a keen eye to spot who struggle and I delegate help to said person or task
Personal Qualifications
- Understanding the hospitality industry (city and guilds)
- Understand business success (city and guilds)
- Provide guest service (city and guilds)
- Awareness of sustainability in the hospitality Industry (city and guilds)
- Professional workplace standards (city and guilds)
- Understand own role in self- development (city and guilds)
- Food and safety & hygiene (city and guilds)
- Menu knowledge deliver food & beverage services (city and guilds)
- Prepare beverage for service (city and guilds)
- Product knowledge for hot and non-alcoholic & alcoholic beverages (city and guilds)
- Barista skills (city and guilds)
- Professional bartending (cocktails)(city and guilds)
- Principles of leading a team in hospitality industry ( city and guilds)
- Supervision of operations in the hospitality industry (city and guilds)
- Principles of supervising customer service in hospitality industry (city and guilds)
Personal Details
I'm hard working quick to react to the Task and always take to the imitative Put myself forward to go the extra mile to help and provide amazing Customer service. I love to talk to people always making them smile and wishing them a pleasant day evening or night
Manor Street Youth Club
04/2018, Manor street youth club April 2018 manor street youth club I helped the youth club to do fund raising like bag packing and ensuring that people where on time for their shift I also patriated in fund raisers like raffle to help support the funding for the summer program to go on trips around the country
Personal Life Motivation
I'm currently enrolled within Treacy's hotel and I love the hospitality side of waiter bar tending barista and talking to people. I'm always reaching for my dreams always improving on my skills to reach it my dream since I was young was to join the army to be more specific join the infantry or Calvary also took an interest within the mechanical side of it too i always strive for the best and try better myself on every task setting a new record even if I don't beat it I always get back up and give myself a pat on the back for the effort and say we will get it next time 2 of these achievements was my first time running a mile and a half (2.4km) in 10 minutes and another was dropping my weight from 127kg to 80 kg to bulk with muscle to 110 kg. I am determined to do the best I possibly can further my craft and hon my skills
Communication Skills
I build work relationships with my colleagues fast I love to talk to people and make them smile and I don't shy away from helping people emotionally either
Timeline
Manor Street Youth Club
04.2018
Store Assistant
Supervalu
02.2017 - 02.2018
Bartender/Waiter
4 2022 - Current
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