Niall Hogan
Ennistymon,Ireland
Summary
Detail-oriented professional with a strong foundation in customer service, communication, and time-management. Proficient in stock rotation procedures, product display setup, and inventory management, complemented by a solid understanding of economics, accounting, and finance. Skilled at building lasting relationships with customers while ensuring operational efficiency. Holds a category B driver's licence and owns a vehicle, offering flexibility and reliability for work-related travel. Dedicated to leveraging expertise to contribute to organisational success and drive customer satisfaction.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
6
6
years of professional experience
Work History
Bartender
Nineteenth Bar Lehinch
Lehinch, Clare
06.2022 - 12.2024
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Recommended drinks to customers, increasing overall sales.
- Developed rapport with regular patrons fostering a loyal customer base.
- Resolved customer complaints promptly to maintain good relationships.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Implemented new cocktail recipes by researching current trends in the industry.
- Provided excellent service to customers, resulting in repeat business.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Completed end-of-day cleanup to reset bar for next day.
Retail worker
James Devitt Hardware
Ennistimon, Clare
06.2019 - 05.2022
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Operated till accurately to ensure smooth checkout process.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Managed inventory levels effectively to minimise out-of-stock situations.
Education
Bachelor of Business - Economics and Finance
University of Limerick
Limerick 09.2022 -
Skills
- Stock rotation procedure familiarity
- Product display setup
- Relationship building with customers
- Inventory management awareness
- Category B drivers licence
- Car owner
- Customer service and communication
- Time-management
- Knowledge of economics and accounting
- Finance background
Affiliations
- Sport
Timeline
Bachelor of Business - Economics and Finance
University of Limerick
09.2022 -
Bartender
Nineteenth Bar Lehinch
06.2022 - 12.2024
Retail worker
James Devitt Hardware
06.2019 - 05.2022
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