Neelam Rawat
Dublin
Summary
Dynamic Recruitment Specialist with a proven track record at TELUS International, excelling in talent acquisition and HR operations. Spearheaded high-volume hiring, enhancing candidate engagement and optimizing workflows. Skilled in Workday HRIS and fostering employee relations, driving a 25% increase in referral program participation. Passionate about creating impactful hiring experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Coordinator
Netambit Info Source & E-Services Pvt. Ltd
Noida
06.2018 - 07.2021
- Managed complete recruitment cycles, including screening, onboarding, and client coordination for major accounts, like Amazon.
- Liaised with internal stakeholders and hiring managers to ensure smooth interview scheduling and feedback collection.
- Prepared and presented HR reports to senior leadership, improving decision-making efficiency.
- Coordinated with payroll teams to ensure accurate processing and compliance documentation.
- Streamlined recruitment workflows, reducing candidate drop-off rates by 15%.
- Promoted from HR Executive to Business Coordinator within 18 months.
- Successfully managed over 300 hires monthly across pan-India operations.
Recruitment Specialist II
TELUS International
Noida
08.2021 - 08.2024
- Managed job postings and requisitions for a range of roles, ensuring timely updates and accuracy on Workday.
- Led end-to-end recruitment across technical and non-technical roles, managing high-volume hiring (250+ hires weekly), and middle-level positions.
- Initiated candidate communication, conducted screening calls, and maintained high engagement throughout the hiring process.
- Coordinated interviews by liaising with hiring managers and candidates to ensure availability, and seamless scheduling.
- Optimized candidate tracking via Workday, improving documentation accuracy, and operational efficiency.
- Handled temp-to-perm, transfer, and promotion recruitment processes, ensuring smooth transitions.
- Followed up with hiring managers for feedback, documented responses, and facilitated candidate status updates.
- Promoted the employee referral program, increasing participation by 25% through effective communication strategies.
- Delivered comprehensive HR support, including offer letter generation, background verification (BGC, drug tests), and exit processes.
- Managed vendor relationships, coordinated campus recruitment drives, and facilitated walk-in hiring events.
- Provided mentorship to junior recruiters, enhancing team productivity and process adherence.
Senior Executive(HR Generalist)
Editing Hub (MMPP) Pvt. Ltd., India
Noida
04.2017 - 05.2018
- Led talent acquisition for junior to senior-level roles across IT and non-IT sectors.
- Provided HR advisory support, improving staff retention through engagement initiatives.
- Developed and delivered specialized training materials to support new employee onboarding.
- Assisted new employees with onboarding, office setup, and initial orientation to ensure a smooth transition into the organization.
- Responded to employee queries on HR policies, leave, attendance, and workplace procedures.
- Supported managers in addressing basic performance-related concerns and staff engagement initiatives.
- Drafted and issued offer letters, employment contracts, and HR communications in line with company policy.
- Maintained and updated employee records and HR databases with accurate personal, attendance, and contract data.
- Handled administrative HR tasks such as leave management, holiday tracking, and employee document management.
- Coordinated with payroll and finance teams to ensure accurate processing of salary inputs and deductions.
- Ensured compliance with internal processes during employee onboarding, exit, and contract renewal stages.
HR Executive
Cocentrus Pvt. Ltd., India
Delhi
03.2015 - 09.2016
- Conducted full-cycle recruitment for technical and business support roles.
- Implemented sourcing strategies using job portals, social media, and referrals.
Education
MBA - Human Resources Management
Dublin Business School
Ireland 09-2024
Skills
- Talent Acquisition (Mass and Niche Hiring)
- HR Operations and Offer Management
- Vendor Management
- Workday HRIS/Excel reporting
- Onboarding and induction, background checks
- Employee relations
Certification
- MS office
- Advanced Excel for HR – Coursera
- Workday Essentials – Internal/External Training
Timeline
Recruitment Specialist II
TELUS International
08.2021 - 08.2024
Business Coordinator
Netambit Info Source & E-Services Pvt. Ltd
06.2018 - 07.2021
Senior Executive(HR Generalist)
Editing Hub (MMPP) Pvt. Ltd., India
04.2017 - 05.2018
HR Executive
Cocentrus Pvt. Ltd., India
03.2015 - 09.2016
MBA - Human Resources Management
Dublin Business School
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