Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nedjma Derradji

Dublin

Summary

Dedicated and enthusiastic Barista with expertise in espresso and milk-based drink preparation, basic latte art, and grinder calibration. Proven ability to deliver exceptional customer service and accurately handle cash transactions using POS systems. Strong team player with excellent communication skills, committed to maintaining cleanliness and hygiene standards. Holds a Bachelor’s degree in Business, bringing strong organisational and problem-solving skills to hospitality roles.

Overview

1
1
year of professional experience

Work history

Waiter & Barista

The BlackRock café
Waterford, Ireland
06.2024 - 09.2024
  • Prepared and served espresso and milk-based drinks to high-quality standards.
  • Provided prompt and friendly customer service, resolving customer queries effectively.
  • Handled cash and card transactions accurately using POS systems.
  • Maintained cleanliness and organisation of the café area, ensuring compliance with hygiene standards.
  • Worked closely with team members to ensure efficient operations and enhance customer experience.

Barista

Mocha coffee
Ennis, Clare
12.2023 - 04.2024
  • Maintained a clean and organised workspace to optimise service delivery.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Collaborated with team members during busy periods improving workflow efficiency.

Education

NVQ Level 1 - Barista

Dublin barista school
DUBLIN
05.2025 - 07.2025

Customer service skills certificate - customer service skills

Alison
Online
09.2024 - 10.2024

Bachelor of Business Administration - Bachelor of Business Administration

University of Algiers 3 – Algiers, Algeria
Dublin
08.2024 - 10.2024

Skills

espresso & milk-bad drink preparation

latte art (basic level)

Grinder calibration

customer service

cash handling/ POS system

teamwork & communication

cleanliness & hygiene


Timeline

NVQ Level 1 - Barista

Dublin barista school
05.2025 - 07.2025

Customer service skills certificate - customer service skills

Alison
09.2024 - 10.2024

Bachelor of Business Administration - Bachelor of Business Administration

University of Algiers 3 – Algiers, Algeria
08.2024 - 10.2024

Waiter & Barista

The BlackRock café
06.2024 - 09.2024

Barista

Mocha coffee
12.2023 - 04.2024
Nedjma Derradji