Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nazhat Hussain

Ilford

Summary

Dynamic and results-driven retail professional with a proven track record of delivering excellence in operations and driving revenue growth. Skilled in leadership, team development, and strategic planning, I have consistently exceeded performance targets and enhanced customer satisfaction levels. Known for my ability to inspire and motivate teams, I excel in creating a positive work environment that fosters innovation and collaboration. With a keen eye for detail and a passion for driving continuous improvement, I am adept at implementing effective strategies to optimize processes and enhance the overall customer experience. Seeking a challenging role where I can leverage my extensive experience and leadership & management skills to contribute to organizational success and drive business growth.

Overview

13
13
years of professional experience

Work History

Problem Solver

Amazon
London
10.2017 - 11.2022
  • Led problem-solving initiatives to address operational challenges and improve efficiency within the distribution center
  • Mentored and coached team members, fostering a culture of continuous improvement and innovation
  • Demonstrated strong leadership during crisis situations, ensuring swift and effective resolution of issues.

Supervisor

Ryman Stationery
London
12.2015 - 01.2017
  • Directed the day-to-day operations of the store, overseeing staff performance, customer service, and inventory management
  • Developed and implemented training programs to enhance staff capabilities and ensure consistent delivery of exceptional service
  • Analyzed market trends and competitor activities to identify opportunities for growth and optimization.

Book Keeper

Ash Tyres & Wheels LTD
Ilford
01.2010 - 11.2015
  • Spearheaded all aspects of financial administration, including invoicing, payments, and financial reporting, utilizing advanced Excel skills
  • Implemented streamlined processes that improved efficiency and accuracy in financial record-keeping
  • Provided leadership and support to team members, fostering a culture of continuous learning and development.

Sales Manager

Tie Rack Enfield
Enfield
06.2012 - 05.2015
  • Orchestrated sales strategies that resulted in significant revenue increases and exceeded sales targets
  • Provided strategic direction to the sales team, fostering a culture of accountability and achievement
  • Cultivated strong relationships with customers and suppliers, driving brand loyalty and market expansion.

Education

Skills

  • Leadership: Ability to inspire, motivate, and lead teams towards achieving organizational goals
  • Team Management: Proficiency in recruiting, training, coaching, and supervising staff to maximize performance and productivity
  • Strategic Planning: Capacity to develop and implement strategic plans to drive business growth and optimize operational efficiency
  • Customer Service Excellence: Commitment to delivering exceptional customer service and ensuring a positive shopping experience for customers
  • Sales Management: Skill in setting and achieving sales targets, analyzing sales data, and implementing sales strategies to maximize revenue
  • Problem Solving: Capability to identify challenges, analyze root causes, and implement effective solutions to resolve issues efficiently
  • Communication: Strong verbal and written communication skills to effectively interact with customers, staff, and stakeholders
  • Adaptability: Ability to thrive in a fast-paced, ever-changing retail environment and quickly adapt to new situations and challenges
  • Financial Management: Knowledge of budgeting, forecasting, and financial analysis to optimize profitability and control costs
  • Decision Making: Sound judgment and decision-making skills to make informed choices that align with organizational objectives and priorities

Affiliations

-Dancing

-Cooking

-Travelling

-Listening to music

-Tennis/ Badminton

-Make-up/Beauty

-Interior decorating

Timeline

Problem Solver

Amazon
10.2017 - 11.2022

Supervisor

Ryman Stationery
12.2015 - 01.2017

Sales Manager

Tie Rack Enfield
06.2012 - 05.2015

Book Keeper

Ash Tyres & Wheels LTD
01.2010 - 11.2015

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Nazhat Hussain