Natasha Gleeson
Dunlavin
Summary
Veteran professional offering several years of sales and customer care experience. Decisive team leader and business manager with excellent attention to detail. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
10
10
years of professional experience
Work History
Territory Manager
Dechra Veterinary Products Limited
Leinster
11.2024 - Current
- Developed sales plans designed to achieve revenue targets and business objectives.
- Prepared detailed sales reports to present to senior management.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Fostered a culture of continuous improvement among sales team members.
- Prepared weekly and monthly reports on sales performance against targets.
- Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.
- Developed solid connections with customers to promote products.
- Negotiated contracts and agreements with key clients to secure long-term business relationships.
- Negotiated pricing, terms, and implementation dates.
- Created and managed relationships with key customers in the region.
- Monitored competitive activity and adjusted strategies to maintain market position.
- Continuous Personal Development within the industry
Field Sales Executive
Fleming Medical
Limerick
07.2021 - 10.2024
- Established short-term and long-term goals with team to meet sales targets.
- Confidently presented sales pitches to clients to negotiate complex deals.
- Tailored solution-focused approaches to tackle common obstacles in selling process and maximise sales productivity.
- Focused reporting, sales strategies and Key Performance Indicators (KPIs) targets to promote future objectives and wider strategy.
- Researched accounts to generate or follow through sales leads.
- Strategically implemented winning sales strategies to achieve and exceed personal and team targets.
- Devised long-term plans and thoughtfully prioritized workload to achieve sales success.
- Attended meeting and sales events to learn latest developments.
- Strengthened existing customer relationships to generate new business opportunities with various industries.
- Visited existing customers to acquire repeat orders and increase sales.
- Employed expert negotiating skills to drive hard bargains and achieve successful results.
- Studied competitors to devise innovative selling tactics.
- Evaluated customers needs to establish productive and long lasting relationships.
- Navigated assigned territory to expand client network.
- Curated first class external relationships by leveraging customer service expertise and exceptional interpersonal skills.
Cluster Manager
Lloyds Pharmacy
Dublin
05.2019 - 06.2021
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Analyzed sales reports to identify trends and update strategies.
- Optimized sales methods to best engage, acquire and retain customers.
- Organized special sales at specific times to drive customer engagement and move high volumes of products.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Managed teams of pharmacy staff, driving performance with motivational strategies to exceed sales targets.
- Supported front-line sales teams with well-coordinated administrative operations.
Pharmacy Manager
Lloyds pharmacy
Baltinglass
03.2015 - 06.2021
- Identified new business development opportunities to achieve consistent growth.
- Monitored emerging technologies for value-add opportunities within pharmacy services.
- Coordinated medication management workflows for enhanced business efficiency.
- Led equitable, compliant patient-centered pharmacy services.
- Audited staff, services, systems, records and standards regularly to identify areas for improvement.
- Built and maintained good relationships with local GP surgeries.
- Oversaw day-to-day management of pharmacy and staff to maintain smooth running of all tasks and services.
- Developed pharmacy sales, services and profitability in cost-effective and safe manner.
- Coached and mentored student pharmacists in patient care.
- Verified accuracy of payment claims for anything covered by the HSE
- Confirmed all registers are kept up to date, including controlled drug, private prescription and special orders.
- Implemented automated pharmacy services for improved cost-efficiency.
- Maximised pharmacy teams' productivity through strategic staff planning.
- Provided prescription guidance to patients and supported members of the team in doing same.
- Focused on keeping wait time down and oversaw communications with patients.
- Maintained safe temperature-controlled drug storage systems.
- Adapted operational policies and procedures to meet pharmaceutical regulations.
- Managed prescribing and distribution systems to meet operational needs.
- Contacted and developed relationships with variety of healthcare professionals to assist with queries.
Education
Certificate of Higher Education - Leadership and management
City and guilds
Dublin, Ireland09.2015
Certificate of Higher Education - Pharmacy Technician
Carlow SETU
Carlow, Ireland09.2012
Leaving certificate - Leaving certificate
St Kevin's community college
Dunlavin, Ireland06.1998
Skills
- KPI management
- Customer performance tracking
- Customer trend analysis
- Business development and planning
- Strategic planning
- Sales forecasting
- Territory management
- Direct selling
- Category based selling
- Field sales visits
- After-sales customer service
- Market analysis
- Lead generation
- Commercial sales
Timeline
Territory Manager
Dechra Veterinary Products Limited
11.2024 - Current
Field Sales Executive
Fleming Medical
07.2021 - 10.2024
Cluster Manager
Lloyds Pharmacy
05.2019 - 06.2021
Pharmacy Manager
Lloyds pharmacy
03.2015 - 06.2021
Certificate of Higher Education - Leadership and management
City and guilds
Certificate of Higher Education - Pharmacy Technician
Carlow SETU
Leaving certificate - Leaving certificate
St Kevin's community college
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