Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Quote
Timeline
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NATALIE KIELY

NATALIE KIELY

Ballincollig

Summary

Driven Supply Chain Professional with a track record of successfully resolving a variety of technical difficulties. Successful in managing supplier initiatives, ensuring thorough client and staff compliance, and serving as a primary contact for key vendors. Works well in a multi-functional workplace. Excellent reputation for resolving problems and improving customer satisfaction. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT industry.

Overview

17
17
years of professional experience

Work History

INTERPRETER

Translation.ie
12.2019 - Current
  • Translation.ie
  • Rendering translation service for clients such as
  • Courts
  • Workplace Relations Commission
  • Hospitals
  • Garda
  • Department of Social Protection
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.

ORDER MANAGER

DPL Group
Cork
12.2019 - 09.2020
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Aswered questions about store policies and addressed customer concerns.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.

SUPPLY CHAIN COORDINATOR

Hobart Enterprise (AV Pound) http://www.avpound.co
Mallow
03.2014 - 06.2015
  • Taking over control and decision-making responsibility for stock availability and management
  • Processing customer orders into system
  • Formatting and organizing shipment with suppliers
  • Calculating freight, demurrage and other costs involved in shipping
  • Collaborated with Accounting and Shipping departments to facilitate smooth accomplishment of deadlines.
  • Scheduled production plans according to customer needs and supply availability.
  • Managed distribution network, logistics, trade compliance and warehouse management.
  • Oversaw demand planning, purchasing and logistics.
  • Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities.

LOGISTIC COORDINATOR

Kuehne & Nagel
Cork
01.2012 - 05.2012
  • Communicated with customers (FMC) to establish their order priorities and constraints
  • Ensured that each shipment generates the maximum contribution to K/N by keeping a constant focus on meeting the required service level at the lowest possible cost
  • Sustained working relationships with all key parties including clients, suppliers and K/N offices
  • Scheduled road transport deliveries and collections with haulers
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Generated documentation and information required for customer shipments.
  • Monitored and reported on transportation costs and properly filed shipping documents.

LOGISTIC ADMINISTRATOR

DHL Global Forwarding - Little Island
Little Island, Cork
05.2011 - 12.2011
  • Dealt with collection and delivery scheduling
  • Coordinated activities with Shipping Lines, Subcontractors, and third parties
  • Completion of Export and Import documentation to ensure compliance with destination country rules and regulations
  • Updated of DHL's database to ensure that all appropriate tariffs were current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

FUEL MANAGER

Air link International Ltd
01.2005 - 01.2008
  • Handling Company
  • Received, considered and processed Customer requests for refuelling of aircraft, considering aircraft capacities, route distances, etc
  • Monitored fuel pricing at various company locations and the general market, produced Sales Forecasts and devised Procurement strategies
  • Provided Customer Service support with problems relating to ground-handling or fuel quality.

SUPERVISOR, MANAGER

Ukrainska Lasunka
01.2002 - 01.2005
  • Served at banquets and in restaurant area
  • Maintained contact with kitchen staff, management, serving staff and customers' concerns were addressed Hired, trained, and supervised food and beverage service staff of 20
  • Utilized computers to track orders, manage inventory, and process payments.

TRANSPORT ENGINEER

EuroChem-BMU, Mineral & Chemical Company
01.1997 - 01.2002
  • EuroChem-BMU, Belorechensk, Mineral & Chemical Company - Krasnodar, Russia
  • Coordinated the flow of all logistics-related information into, and out of, the company
  • Worked directly with Marketing, Foreign Affair, and Legal departments to achieve customer's satisfaction
  • Analysed departmental documents for appropriate distribution and filing
  • Obtained shipping documents, facilitated Custom clearances working closely with Customs

Education

Supply Chain Management -

University College Cork
Cork, Ireland

Certificate in Logistics and Supply Chain Management -

University College Cork

Supply Chain and Logistics Management -

Chartered Institute of Logistics & Transport
Dublin

Railway Transportation Management -

Railway University, RGUPS
Rostov-on-Don, Russia

Master of Science - Software Design With Artificial Intelligence

Technological University of The Shannon
Athlone
10.2021

Master of Arts - in Digital Humanities

University College Cork
Cork
2019

Higher Diploma - in Science, Data Science & Analytics

Cork Institute of Technology
Cork
2016

Skills

  • Microsoft Office
  • Python
  • SQL
  • R
  • RapidMiner
  • Machine Learning
  • Graphic Design
  • GIMP
  • Sentiment Analysis
  • Text Analysis
  • Tableau
  • NoSQL
  • Java
  • Web Scraping
  • Inventory, Scheduling
  • Conflict resolution, Legal, Scripting
  • Content, Listening, Shipping
  • SPSS
  • SQL
  • Statistics
  • Supply Chain Management
  • Customer Service, Enterprise, Translations
  • Data Management
  • Data Mining
  • Data Modeling,
  • Object Oriented Programming II
  • Decision Making, Pricing
  • Decision-making, Procurement
  • Python
  • GIMP
  • Graphic Design
  • Written translations
  • Planning and Coordination
  • Analytical and Critical Thinking
  • Self-Motivated
  • Good Telephone Etiquette

Accomplishments

  • 01/2016 to Current non-profit organization Association of Architects (AAO) - Odessa, Ukraine
  • Worked in collaboration to support the research (Port-City Relationship in Odessa, Ukraine)
  • Co-author of the published article: http://urbani-izziv.uirs.si/Portals/urbaniizziv/Clanki/2019/urbani-izziv-en-2019-30-01-05.pdf?fbclid=IwAR2YbTO-Timr7YlOepwhqW06dDzf5bpu499xF51S7GGHGg0HwvJPzMcdMmY
  • Meet-up groups:
  • Cork Big Data & Analytics Group
  • Big Data Group
  • Cork (Ireland) R-Users Group
  • Cork AI

Affiliations

Member of Association of Architects

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

ORDER MANAGER

DPL Group
12.2019 - 09.2020

INTERPRETER

Translation.ie
12.2019 - Current

SUPPLY CHAIN COORDINATOR

Hobart Enterprise (AV Pound) http://www.avpound.co
03.2014 - 06.2015

LOGISTIC COORDINATOR

Kuehne & Nagel
01.2012 - 05.2012

LOGISTIC ADMINISTRATOR

DHL Global Forwarding - Little Island
05.2011 - 12.2011

FUEL MANAGER

Air link International Ltd
01.2005 - 01.2008

SUPERVISOR, MANAGER

Ukrainska Lasunka
01.2002 - 01.2005

TRANSPORT ENGINEER

EuroChem-BMU, Mineral & Chemical Company
01.1997 - 01.2002

Supply Chain Management -

University College Cork

Certificate in Logistics and Supply Chain Management -

University College Cork

Supply Chain and Logistics Management -

Chartered Institute of Logistics & Transport

Railway Transportation Management -

Railway University, RGUPS

Master of Science - Software Design With Artificial Intelligence

Technological University of The Shannon

Master of Arts - in Digital Humanities

University College Cork

Higher Diploma - in Science, Data Science & Analytics

Cork Institute of Technology

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NATALIE KIELY