Natalia Siwek
Clonakilty,Ireland
Summary
Friendly and approachable Front of House Team Member with knack for creating welcoming atmospheres and enhancing guest experiences. Skilled in managing busy environments, resolving customer inquiries, and supporting team operations to ensure smooth service delivery. Known for fostering positive interactions and contributing to high levels of customer satisfaction.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Front of House
Oak Fire Pizza
Clonakilty, Ireland
05.2023 - 04.2025
- Greeting and assisting customers in a friendly and professional manner
- Taking customers phone calls and orders accurately and efficiently
- Preparing food and drinks according to company standards
- Responsible for handling cash and credit card transactions accurately and ensuring customer satisfaction by addressing any concerns or complaints
- Maintaining a clean and organized dining area and follow all safety and sanitation procedures
Kitchen Porter
Kirby@The Whale’s Tail Restaurant
Clonakilty, Ireland
09.2021 - 12.2022
Kitchen Porter
Fernhill House Hotel
Clonakilty, Ireland
05.2018 - 03.2020
Education
QQI Level 4 - General Learning
Youthreach Bandon
Bandon, Co. Cork 10.2019 - 01.2022
QQI Level 5 - Communications
Cork College of Commerce
09.2020 - 05.2021
Junior Certificate - undefined
Clonakilty Community College
Clonakilty, Co. Cork 09.2016 - 06.2018
Skills
- Card payment processing
- Order taking
- Till and cash handling
- Patience and composure
- Voucher redemption
- Dependability and reliability
- Refund issuing
- Customer greeting
Languages
Polish
Native
English
Advanced
Affiliations
- Music
- Outdoor Activities
- Sports
- Travel
References
References available upon request.
Timeline
Front of House
Oak Fire Pizza
05.2023 - 04.2025
Kitchen Porter
Kirby@The Whale’s Tail Restaurant
09.2021 - 12.2022
QQI Level 5 - Communications
Cork College of Commerce
09.2020 - 05.2021
QQI Level 4 - General Learning
Youthreach Bandon
10.2019 - 01.2022
Kitchen Porter
Fernhill House Hotel
05.2018 - 03.2020
Junior Certificate - undefined
Clonakilty Community College
09.2016 - 06.2018
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