Natalia Murray

As Assistant Business Operations Analyst, I co-ordinated data with other departments to ensure all business figures were in order, I analysed information from our database with a view to producing high quality periodic reports, spreadsheets and presentations for management review.

I progressed to Senior Billing Administrator, with the following responsibilities: supervising workflow and monitoring administrative staff productivity, training new staff members, delegating tasks and generating monthly & quarterly reports.

As Billing Administrator, my tasks included monitoring outstanding balances to ensure each account is paid on time and in full, working with automated billing and related systems, resolving enquiries and billing questions, managing the status of accounts and balances and identify inconsistencies.