Natalia Fyskatoris
Dublin
Summary
EU Passport. Coffee lover, drinks enthusiastic and strong passion for excellent service. Motivated service worker with good social skills, communication abilities and customer service background.
Overview
1
1
Certification
Work History
Bartender
Press Up Hospitality Group
03.2024 - 05.2024
- Developed strong rapport with regular clientele through engaging conversation, remembering preferences, and providing personalized service.
- Supported bartenders during busy periods by efficiently multitasking between drink preparation, order taking, and payment processing.
- Increased bartender productivity by prepping garnishes, glassware, ice, mixing tools, and other essential items before peak hours.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Bartender
Drinks2U
01.2024 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Copper Face Jacks
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided efficient drinks service for high levels of customer satisfaction.
- Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Education
Certificate of Higher Education - Hospitality
Anhembi Morumbi University
Skills
- Hospitality expertise
- Teamwork and Collaboration
- Customer Service
- Highly reliable
- Beer, Wine and Spirits knowledge
- Strong multitasking
Certification
- Dublin Bar Academy: 2 Weeks Course; (Dublin, March 2024).
- Barista Course by Bartira: The Boutique Barista School of Dublin: Intermediate skills/Coffee foundation; (Dublin, February 2024).
- Food Safety: HACCP; (Dublin, February 2024).
- Manual Handling: HSA; (Dublin, January 2024).
Address
44 Rathmines Road Lower
Referrals
Rafael Mello (Manager) 083 309 8316
Milena Beltrame (supervisor) 089 972 0471
Timeline
Bartender
Press Up Hospitality Group
03.2024 - 05.2024
Bartender
Drinks2U
01.2024 - 05.2024
Bartender
Copper Face Jacks
Certificate of Higher Education - Hospitality
Anhembi Morumbi University
- Dublin Bar Academy: 2 Weeks Course; (Dublin, March 2024).
- Barista Course by Bartira: The Boutique Barista School of Dublin: Intermediate skills/Coffee foundation; (Dublin, February 2024).
- Food Safety: HACCP; (Dublin, February 2024).
- Manual Handling: HSA; (Dublin, January 2024).
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