Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
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Anastasiia Medvid

Swords

Summary

Proven Accommodation Assistant with a track record of enhancing guest satisfaction at Premier Inn and Maldron hotels through exceptional customer service and a keen eye for detail. Adept at maintaining high standards of cleanliness, demonstrating strong health and safety awareness, and excelling in team collaboration. Skilled in inventory management and adept at quickly adapting to new challenges.

Overview

2
2
years of professional experience

Work History

Accommodation assistant

Maldron hotel
Dublin
10.2023 - Current
  • Company Overview: Dublin Airport, Dublin
  • Maintained cleanliness and orderliness in guest rooms and public spaces, fostering a welcoming environment
  • Responded to guest requests promptly, ensuring high satisfaction and excellent customer service
  • Conducted regular deep-cleaning tasks to uphold health and safety standards, demonstrating attention to detail and a commitment to hygienic practices
  • Dublin Airport, Dublin

Accommodation assistant

Premier Inn Hotel
Swords
08.2022 - 08.2023
  • Company Overview: Swords, Dublin
  • Delivered high-quality service by maintaining room hygiene and guest satisfaction, adapting to diverse client needs
  • Managed inventory for hotel supplies, ensuring seamless availability, a skill that directly applies to managing pharmacy stock
  • Actively engaged with guests, addressing questions and providing assistance to enhance customer experience
  • Swords, Dublin

Education

NVQ Level 5 - Over-the-counter pharmacy assistant, Nutrition, Anatomy and Physiology, Retail Selling, Reception and Frontline Skills, Word Processing, Safety and Health at Work, Customer Service

Blackrock further education institute
Blackrock
09.2024

NVQ Level 5 - General nursing, Anatomy and Physiology, Microbiology and Infection Control, Pharmacology, Fundamentals of Nursing, Medical-Surgical Nursing, Paediatric Nursing, Professional Ethics and Legal Aspects of Nursing

Hlukhiv Professional Medical College
Ukraine
05.2023

Skills

  • Pharmacy-Related Skills
  • Team Collaboration and Dependability
  • Quick Learner with Strong Work Ethic
  • Customer Service & Interpersonal Skills
  • Communication and Problem Solving
  • Health and Safety Awareness

Hobbies and Interests

  • Drawing
  • Travelling
  • Learning about different cultures
  • Learning languages

References

References available upon request.

Languages

  • English
  • Ukrainian

Timeline

Accommodation assistant

Maldron hotel
10.2023 - Current

Accommodation assistant

Premier Inn Hotel
08.2022 - 08.2023

NVQ Level 5 - Over-the-counter pharmacy assistant, Nutrition, Anatomy and Physiology, Retail Selling, Reception and Frontline Skills, Word Processing, Safety and Health at Work, Customer Service

Blackrock further education institute

NVQ Level 5 - General nursing, Anatomy and Physiology, Microbiology and Infection Control, Pharmacology, Fundamentals of Nursing, Medical-Surgical Nursing, Paediatric Nursing, Professional Ethics and Legal Aspects of Nursing

Hlukhiv Professional Medical College

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Anastasiia Medvid