Nasim Talukder
Ennis
Summary
15+ year record of success in hospitality operations. Multi-talented Housekeeping Supervisor with ability to work with a diverse team. Able to build rapport and team collaboration. Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing. Skilled at task-prioritisation and methodical problem-solving with eye for detail. Reliable Production Operator with knack for improving workflow and ensuring high-quality output. Known for reducing equipment downtime through proactive maintenance and troubleshooting. Committed to fostering safe and productive work environment, contributing to team success and operational efficiency.
Overview
20
20
years of professional experience
Work History
Production operator
Oshima Ireland Limited
Shannon, Clare
06.2024 - 10.2024
- Executed production tasks, resulting in timely delivery of orders.
- Improved overall productivity with regular equipment checks and calibrations.
- Followed detailed assembly instructions, contributing to a decrease in production errors.
- Undertook frequent training courses to stay updated on industry best practices and safety regulations.
- Handled high-volume production orders whilst maintaining consistent quality control measures.
- Accurately labelled and packaged items.
- Understood assembly instructions for range of products.
- Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
Accommodation Assistant
Dromoland Castle Hotel
Ennis
05.2023 - 10.2023
- Completed smooth housekeeping with exceptional planning and quality assurance
- Interacted kindly with guests, offering assistance and support
- Resolved guest issues with creative solutions, escalating major concerns to management
- Greeted customers in a professional and friendly manner
- Deposited guests' valuables in hotel safes or safe-deposit boxes.
Sales Assistant
Homesavers
Ennis
10.2020 - 01.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs
- Processed customer orders and payments accurately and efficiently
- Arranged store products on shelves and promotional displays
- Unloaded and organized delivered products in appropriate store locations
- Assisted customers with item returns and payment refunds
- Answered questions regarding store and merchandise
- Watched for and recognized security risks and thefts.
Housekeeping Supervisor
The Inn At Dromoland
Ennis
05.2019 - 09.2020
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements
- Inspected vacant and cleaned rooms to verify best possible presentation to guests
- Implemented safety protocols and trained housekeeping staff on proper cleaning techniques
- Investigated complaints about service and room cleanliness to take corrective action
- Ensured that supplies and equipment were available in adequate amounts
- Recommended changes that improved service and increase operational efficiency.
Housekeeping Supervisor
Queens Hotel
Ennis
11.2015 - 04.2019
- Supervised employees in daily process of cleaning vacant and stayover guest rooms
- Scheduled and organized daily cleaning tasks for housekeeping staff
- Investigated complaints about service and room cleanliness to take corrective action
- Maintained assigned areas to the highest standards of cleanliness and organization
- Trained new employees on duties and responsibilities of department
- Ensured that supplies and equipment were available in adequate amounts
- Recommended changes that improved service and increase operational efficiency.
Nightclub Admission Cashier
Queens Hotel, Night Club
Ennis
03.2005 - 04.2019
- Changed tapes and ribbons of cash register machines regularly to produce clear printed receipts
- Operated cash register systems diligently, taking payments from customers
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with coworkers
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Counted and balanced cash drawer at the beginning and end of each shift
- Assisted with training and mentoring new team members
- Verified that customers are of legal age to purchase restricted items.
Housekeeping Supervisor
West County Hotel
Ennis
05.2006 - 11.2015
- I also worked in west county hotel as Housekeeping supervisor from December 2002 to April 2006 under the cleaning company [Agency] called A.com cleaning service
- Inspected vacant and cleaned rooms to verify best possible presentation to guests
- Scheduled and organized daily cleaning tasks for housekeeping staff
- Supervised employees in daily process of cleaning vacant and stayover guest rooms
- Implemented safety protocols and trained housekeeping staff on proper cleaning techniques
- Trained new employees on duties and responsibilities of department
- Inventoried stock to verify available supplies and equipment in adequate amounts
- Investigated complaints about service and room cleanliness to take corrective action
- Screened job applicants, and hired new employees
Education
Completed coursework towards HSC [Higher Secondary School] -
Mahmud Ali Secondary School
Skills
- Employee training
- Sanitisation procedures
- Quality Assurance (QA) controls
- Guest relations
- Eye for detail
- Just In Time stock control
- Roster management
- Maintenance reports
- Customer service
- Confident communicator
- Cash management
- Complex Problem-Solving
- Equipment Maintenance
- Product assembly
- Team Supervision
Languages
Bengali
English
Hindi
Timeline
Production operator
Oshima Ireland Limited
06.2024 - 10.2024
Accommodation Assistant
Dromoland Castle Hotel
05.2023 - 10.2023
Sales Assistant
Homesavers
10.2020 - 01.2022
Housekeeping Supervisor
The Inn At Dromoland
05.2019 - 09.2020
Housekeeping Supervisor
Queens Hotel
11.2015 - 04.2019
Housekeeping Supervisor
West County Hotel
05.2006 - 11.2015
Nightclub Admission Cashier
Queens Hotel, Night Club
03.2005 - 04.2019
Completed coursework towards HSC [Higher Secondary School] -
Mahmud Ali Secondary School
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