NANDA RAJAPPA
Summary
Highly accomplished, detail-oriented professional with over a decade experience in successfully executing high-quality projects and delivering results within scope, timeline, and budget. A proven track record of ensuring quality implementation and integrity of deliverables with excellent stakeholder, vendor, and cross-functional team management.
Overview
14
14
years of professional experience
Work History
Technical Program Manager
Citi Bank- Security Services
02.2022 - Current
- Successfully managed a Technology Integration project by collaborating with various teams such as End user Technology, Server(compute) platforms, Networking, cloud, data center and applications technologies, resulting in improved infrastructure and increased efficiency
- Implemented robust security measures, including network and application security, resulting in improved protection against cyber threats
- Managed the implementation of an enterprise-wide security upgrade, bolstering system security and reducing incidents by 50%
- Coordinated the migration of servers and end-user devices to a new data center, minimizing downtime and ensuring business continuity
- Spearheaded risk management strategies that minimize disruptions and maintained project momentum in a rapidly changing tech environment
- Managed the transition to a hybrid cloud infrastructure, which supported a 20% increase in data processing speeds.
Lead Education Programme Administrator
TVS Academy
09.2011 - 04.2017
- Supervised a team in the modernization of legacy systems, which enhanced overall productivity by 20%
- Spearheaded the launch of a pioneering digital learning platform, enhancing engagement for over 800 students
- Led a team in the design and implementation of a state-wide transformation initiative, impacting over 5,000 students
- Managed cross-functional teams of educators and IT staff to deliver project goals within aggressive timeframes, consistently finishing ahead of schedule
- Designed and executed a tailored educator training program, leading to a 20% increase in staff performance metrics
- Developed comprehensive reports to track project progress and identify improvement areas, sharpening decision-making
- Orchestrated community outreach programs, growing program participation by 50% within two years and fostering educational access.
Programmer Analyst - Enterprise Data/Business Analyst
Cognizant Technology Solution
12.2009 - 02.2011
- Conducted interviews, surveys, and requirements workshop to elicit user needs
- Managed budgets and resources throughout the entire SDLC of engineering projects
- Managed successful migration of enterprise databases with zero data loss
- Analyzed network security and current infrastructure for areas of improvement
- Facilitated the adoption of cloud-based solutions that improved system scalability and disaster recovery capabilities, reducing potential system outages by 50%.
Education
Master of Business Administration -
Azhagappa University
07.2018
Bachelor of Engineering -
Anna University
07.2009
Skills
Technical skills
- Project management tools (Google sheets, Smart sheets)
- System Architecture and Design principles
- Technical Documentation and Specification Writing
- Information Technology Information Library (ITIL)
- SDLC Methodology (Agile, Waterfall)
- Atlassian Agile tools (Jira, Confluence, Bitbucket)
- Change Management suite(Service Now)
- Project Collaborative software (Sharepoint, Workday, MS Office, Google suite)
- Programming languages (SQL, Java)
Management skills
- Effective business communication
- Stakeholder management
- Escalation management
- Project lifecycle management
- Budgeting
- Coaching/Mentoring
- Strategic planning
Timeline
Technical Program Manager
Citi Bank- Security Services
02.2022 - Current
Lead Education Programme Administrator
TVS Academy
09.2011 - 04.2017
Programmer Analyst - Enterprise Data/Business Analyst
Cognizant Technology Solution
12.2009 - 02.2011
Master of Business Administration -
Azhagappa University
Bachelor of Engineering -
Anna University
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