Namrata Agnihotri
Dublin,Ireland
Summary
Accomplished professional with expertise in client relationship management, stakeholder management, and portfolio management. Demonstrates strong analytical skills and a commitment to service excellence, particularly within the banking sector.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work history
Transaction Banking Account Management
Barclays Bank Ireland Plc
Dublin, Ireland
2025.09 - Current
- Manage and grow profitable client relationships through deep understanding of financial goals, risks, and operational needs.
- Analyse client data and market insights to identify trends, risks, and opportunities for enhanced solutions.
- Deliver tailored banking solutions by aligning client objectives with the bank's products and services.
- Communicate clear, value‑driven recommendations to support informed client and stakeholder decisions.
- Own risk management, regulatory compliance, documentation, and control strengthening within remit.
- Partner across teams, take accountability for outcomes, and drive continuous improvement in service delivery.
Associate Banker- Funds & Insurance Sector
Barclays Bank Ireland Plc
Dublin, Ireland
2024.05 - 2025.09
- Delivered end to end operational support for funds & insurance clients ensuring regulatory compliance
- Acted as primary client contact for onboarding, payments and account lifecycle queries
- Improved turnaround time (TAT) through process optimisation and workflow enhancements
- Supported KYC refresh, onboarding and regulatory documentation
- Strengthened risk controls through transaction validation and mandate checks
- Collaborated with cross-functional teams to enhance client experience and service delivery
- Established positive rapport with clients by delivering outstanding service.
- Led training sessions to enhance team performance.
- Streamlined internal processes for increased productivity.
- Promoted customer satisfaction by providing efficient banking services.
- Resolved customer complaints promptly to maintain good relations.
Corporate Operations Senior Analyst (Contract)
Barclays Bank Ireland Plc
Dublin, Ireland
2023.01 - 2024.05
- Support operations manager on remediation projects and change initiative
- Lead procedure review session and implement suggested changes
- Complete daily cheque processing – Inward/Outward clearing, collections, and negotiations & processing of unpaid items
- Actively participate and contribute to assigned corporate operations projects
- Ensure team workload is managed and completed within deadlines
Senior Associate Relationship Manager
National Payments Corporation of India
Mumbai, India
2020.03 - 2021.10
- Supported new product and process introductions across various teams.
- Assisted banks in understanding product enablement and enhancement for broader organisational impact.
- Facilitated discussions on monthly and quarterly performance with senior bank management, ensuring actionable insights were followed up.
National Account Manager – Corporate Banking
HDFC Bank Limited
Mumbai, India
2018.12 - 2020.02
- Managed portfolio of 77 national accounts for commercial payment solutions.
- Supported portfolio growth by targeting new acquisitions and enhancing existing accounts.
- Collaborated with corporate travel management companies for implementation of CTAs at large corporates serviced by TMCs.
- Assisted in identifying and targeting large corporates for vendor payment solutions and tailored offerings.
Deputy Manager – Corporate Banking
Kotak Mahindra Bank
Mumbai, India
2017.05 - 2018.06
- Assisted in acquiring and growing asset book and profitability.
- Supported the development of a robust corporate card asset portfolio while monitoring customer accounts to keep delinquency minimal.
- Collaborated with departments such as operations and credit/underwriting to fulfil deliverables.
Education
Certification - Digital Financial Inclusion
NIBM
IndiaMaster of Business Administration - Marketing
ITM Business School
IndiaCertification - Strategic Management
IIT Delhi
IndiaBachelor of Commerce - Marketing
Christ Church College
IndiaSkills
- Client Relationship Management
- Stakeholder Management
- Portfolio Management
- Process Improvement
- Strong Analytical Skills
- Service Excellence
- Banking Products Expertise
- Excellent Interpersonal Skills
- Workflow Optimisation
- AML, KYC, Regulatory Adherence
- Liquidity & Pricing Strategy
- Operational Excellence
Affiliations
- Travelling new countries
Languages
English
Fluent
Hindi
Native
Executive Profile
- Right to work in Ireland under Stamp 1G (No Visa sponsorship required)
- Skilled in managing all trade, corporate banking, payment functions, operations management activities, analyzing data, and establishing healthy & prolonged business relations with internal and external stakeholders, thereby ensuring efficiency in banking operations. Deep knowledge and experience of the banking ecosystem and the wide spectrum of FinTech products.
- Exposure to managing end-to-end delivery of projects from ideation through initiation, requirement analysis, planning, execution, testing, and closure. Technically sophisticated in Microsoft Office-MS PowerPoint, MS Word & Excel, and Internet Applications. Experience in Target Management involving monitoring of targets in volumes and streamlining service processes, resulting in reducing TAT and ensuring a quick response.
Timeline
Transaction Banking Account Management
Barclays Bank Ireland Plc
2025.09 - Current
Associate Banker- Funds & Insurance Sector
Barclays Bank Ireland Plc
2024.05 - 2025.09
Corporate Operations Senior Analyst (Contract)
Barclays Bank Ireland Plc
2023.01 - 2024.05
Senior Associate Relationship Manager
National Payments Corporation of India
2020.03 - 2021.10
National Account Manager – Corporate Banking
HDFC Bank Limited
2018.12 - 2020.02
Deputy Manager – Corporate Banking
Kotak Mahindra Bank
2017.05 - 2018.06
Master of Business Administration - Marketing
ITM Business School
Certification - Strategic Management
IIT Delhi
Bachelor of Commerce - Marketing
Christ Church College
Certification - Digital Financial Inclusion
NIBM