Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nadia Hennessy

Summary

This coming September 2025 I am starting the Integrated Childrens & General Nursing Level 8 course in UCD. In September 2024 I became a Nursing student in Inchicore College of Further Education and I completed my QQI level 5 certification in Nursing in May 2025 earning 8 Distinctions and 1 Merit. During this year I did work placement in a Nursing home for 150 hours. In 2023, I graduated with a Bachelor's Degree in Business and Humanities from Technological University Dublin with a 2.1 bachelor's degree which involved working collaboratively and independently using various ICT skills. I have almost 3 years previous experience in Retail and Customer Service in both person and over the phone. With my time as a Nursing student, I have gathered skills in First Aid Response, Hand Washing certification in Infection, Prevention & Control, and Care skills for both young children and older people. I have also volunteered as a tutor for two summers during the years of 2022 and 2023.I have also been fully Garda Vetted

Overview

6
6
years of professional experience
1
1
Certification

Work History

Work Placement

Hollybrook Lodge (linked with James Hospital)
01.2025 - 03.2025
  • During my time on placement, I spent valuable time with the residents while exhibiting the skills that I had learned so far in my course to the highest possible standard, to which I earned a distinction in this module.
  • 150 hours
  • Patient centered care
  • Supported healthcare professionals in delivering quality patient care.
  • Collaborated with multidisciplinary teams to enhance patient care strategies.

Retail Sales Assistant

Dunnes Stores
09.2024 - Current
  • I currently work in Dunnes Stores Henry Street in the drapery department. I have learned new merchandising skills while working with Visual Merchandisers, and how to complete refunds and exchanges for customers. I also have experience monitoring self-checkouts and online order systems.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Tutor

Private
04.2023 - 09.2023
  • Voluntary work with young children caring for and helping with their educational struggles.

Retail Sales Assistant

Dunnes Stores
11.2019 - 09.2021
  • While working in Grocery I have obtained amazing Customer Service Skills, Cash Handling skills, and worked on the Shop Floor, I worked extremely well on my own initiative.

Education

Bachelor Of Science - Integrated General & Children’s Nursing

University College Dublin (UCD)

Higher Diploma - Nursing (QQI Level 5)

Inchicore College of Further Education
05.2025

Bachelor of Arts - Business & Humanities, Media Production & Digital Art

Technological University Dublin
01.2023

Leaving Certificate - undefined

Loreto College Crumlin
01.2019

Skills

  • ICT Skills
  • Customer Service
  • Manual Handling
  • Caring for young children & older person
  • Infection Prevention & Control
  • Professional etiquette in both person and on the phone
  • Collaborative and Work Independently
  • First Aid & Response
  • Cash Handling
  • Merchandising
  • Team Player/ Leader
  • Working on own initiative
  • Considerate & Empathetic

Certification

I have certifications in First Aid Response, Patient & Manual Handling, Hand washing and Garda Vetting.

References

  • Howard, Lodge, Course Director, Nursing Studies, h.lodge@inchicore.cdetb.ie, 014535358, Inchicore College of Further Education

Timeline

Work Placement

Hollybrook Lodge (linked with James Hospital)
01.2025 - 03.2025

Retail Sales Assistant

Dunnes Stores
09.2024 - Current

Tutor

Private
04.2023 - 09.2023

Retail Sales Assistant

Dunnes Stores
11.2019 - 09.2021

Leaving Certificate - undefined

Loreto College Crumlin

Bachelor Of Science - Integrated General & Children’s Nursing

University College Dublin (UCD)

Higher Diploma - Nursing (QQI Level 5)

Inchicore College of Further Education

Bachelor of Arts - Business & Humanities, Media Production & Digital Art

Technological University Dublin

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Nadia Hennessy