Myriam Hindi
SURESNES
Summary
Dynamic Factory Project Manager at MSA Murex S.A.S. with a proven track record in optimizing project throughput and enhancing team collaboration. Skilled in metrics-driven processes and time management, I successfully led a cross-factory improvement initiative, boosting operational efficiency and team motivation. Passionate about fostering innovation and continuous improvement.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Factory Project Manager
MSA Murex S.A.S.
Paris
03.2022 - Current
- Release Train Engineer for two ART of 10 teams each (over 210 persons) and three business owners.
- Orchestrate collaboration among team members to enhance project throughput, and maximize operational efficiency.
- Help the ART prepare for PI planning by sharing a retro plan, leading refinement sessions, and making sure all alignment with stakeholders is done in a timely manner.
- Facilitate the PI planning event by setting expectations and all logistics, from business briefing to PO and SM sync, draft plan review, management review, and plan adjustment, until closure and retrospective.
- Organize events to celebrate PI planning closure.
- Leverage Jira for meticulous PI planning and execution tracking.
- Proactively identify and escalate risks and impediments, plan and monitor mitigation strategies, to ensure project continuity.
- Diligently manage inter-team and inter-train dependencies to maintain project momentum and alignment with objectives.
- Optimize the flow using train metrics such as predictability, feature closure rate, escaped bugs, and sprint cycle time.
- Collaborated with three fellow RTEs to develop and implement a cross-factory improvement process.
Scrum Master
MUREX Services
Beirut
01.2018 - 02.2022
- Scrum master of two teams of 7 to 10 people each.
- Organize and facilitate all sprint ceremonies (planning, retrospectives, demos and stand ups).
- Improve team predictability by identifying, managing and supporting resolution of team impediments leveraging on internal communication and retrospective.
- Work on team's collaboration by making sure everyone is involved in writing and estimating user stories. Estimation games introduced for motivation.
- Facilitate refinement sessions managing between having all the required data for a successful PI planning and keeping IP bandwidth for IP work.
- Work continuously on team motivation: Icebreakers introduced in each retrospective as well as new formats to help them address problems from different perspectives.
- Help team manage IP backlog for continuous motivation and innovation.
- Use metrics and charts to provide visibility on team progress, identify risks and help tackle them the soonest.
- Help team achieve quicker merge and better impact management by working on smaller stories.
- Protect the team from external influence.
QA Operational Manager
MUREX Services
Beirut
01.2015 - 02.2022
- Helped team members grow by encouraging them to think outside the box
- Changed team-working strategies to more efficient, time-bound strategies.
- Facilitated conflicts resolution between team members.
- Prepared and planned newcomers training.
Tester
Murex Services
Beirut
07.2010 - 01.2018
- Executed comprehensive testing plans to ensure timely delivery of features.
- Collaborated with developers to verify thorough testing of all functionalities.
- Conducted training sessions for QA team, consultants, and developers on QA tools.
- Coached newcomers through onboarding programs, providing follow-up and constructive feedback.
Education
Telecommunication and networking engineering -
Université Saint-Joseph (ESIB)
Lebanon01.2010
Skills
- Organizational skills
- Planning and presentation
- Metrics-driven processes
- Multi-tasking abilities
- Time management
- Evaluation for improvement
Languages
- French
- English
- Arabic
Certification
SAF2 Release Train Engineer v6.
Timeline
Factory Project Manager
MSA Murex S.A.S.
03.2022 - Current
Scrum Master
MUREX Services
01.2018 - 02.2022
QA Operational Manager
MUREX Services
01.2015 - 02.2022
Tester
Murex Services
07.2010 - 01.2018
Telecommunication and networking engineering -
Université Saint-Joseph (ESIB)