Mya Mckevitt
Dublin ,Ireland
Summary
Dependable individual with knack for customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving. Aims to enhance customer satisfaction and drive sales growth.
Overview
1
1
year of professional experience
Work History
Retail worker
M&S
Dublin, Ireland
11.2023 - 02.2024
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Operated till accurately to ensure smooth checkout process.
- Requested and checked customer IDs at checkout for age-restricted products.
Retail supervisor
Lifestyle Sports
Dublin , Ireland
06.2023 - 09.2023
- Achieved smooth workflow by delegating tasks appropriately.
- Resolved customer complaints, bolstering brand reputation.
- Collaborated closely with the store manager for planning promotional events successfully..
- Cashed up tills and counted takings to balance books at business close.
- Merchandised windows and shop floor areas according to pack guidelines, creating appealing product displays.
- Approved customer refunds and exchanges upon close item inspection.
Retail worker
JD Sports
Dundurm, Ireland
10.2022 - 01.2023
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Assisted customers with product selection, leading to improved customer satisfaction.
Education
Junior certificate
Mount Carmel Secondary School
DublinSkills
- Time management expertise
- Sales target achievement
- Patience and diplomacy
- Security tagging
- Staff rota coordination
- Returns and exchanges procedure
- Fashion awareness
- Relationship building with customers
- Returns and refunds processing
- Cash handling experience
- Credit card processing
- Customer Service
- Till and cash handling
- Face-to-face selling
- Refund processing
Timeline
Retail worker
M&S
11.2023 - 02.2024
Retail supervisor
Lifestyle Sports
06.2023 - 09.2023
Retail worker
JD Sports
10.2022 - 01.2023
Junior certificate
Mount Carmel Secondary School
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