Munkhtsetseg Erdenebat
Ireland,Dublin
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Waiter
Shangri La Hotel and Restaurant
Mongolia, Ulaanbaatar
02.2020 - 08.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Event Waitress
Blue Sky Restaurant
Mongolia, Ulaanbaatar
01.2019 - 02.2020
- Delivered efficient food and beverage service for + VIP events, serving crowds of up to guests.
- Optimised guest satisfaction by promptly addressing complaints, collaborating with management to resolve complex issues.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Facilitated smooth running of events by accurately anticipating planning and staffing needs.
Education
Bachelor of Business Administration - Accountant
The National University of Mongolia
Mongolia Ulaanbaatar 09.2018 - 01.2023
Skills
- Cleaning requirements
- Table service
- Spirits, wine and food service
- Upbeat, outgoing and positive
- Menu memorisation
- Food and beverage service
Languages
English
Intermediate
Timeline
Waiter
Shangri La Hotel and Restaurant
02.2020 - 08.2022
Event Waitress
Blue Sky Restaurant
01.2019 - 02.2020
Bachelor of Business Administration - Accountant
The National University of Mongolia
09.2018 - 01.2023
Similar Profiles
Urmila SinjaliUrmila Sinjali
Part Time Waiteress at Fullerton Hotel, Shangri-La HotelPart Time Waiteress at Fullerton Hotel, Shangri-La Hotel
Naveen KumarNaveen Kumar
Front Office Supervisor at Traders Hotel (By Shangri-La Hotel Group)Front Office Supervisor at Traders Hotel (By Shangri-La Hotel Group)
Merlyne RoversinMerlyne Roversin
Front Desk Receptionist at Hotel Shangri-laFront Desk Receptionist at Hotel Shangri-la