Muhammad Umer Shahid
EDENDERRY
Summary
Enthusiastic [Job Title] offering [Number] years of experience in [Type] industry. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about [Type] operations and business needs. Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management. Accomplished Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations. Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement. Hardworking [Job Title] brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Assistant manager
PIZZA MAX
Edenderry, County Offaly
2023.07 - Current
Assistant manager
GIANNIS TAKEAWAY
Edenderry, County Offaly
2022.06 - 2023.03
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
Manager
EAST END KEBAB
BELFAST, BELFAST
2020.03 - 2022.04
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Conducted audits and risk assessments to achieve regulatory compliance.
Delivery manager
CITO GOURMET EXPRESS
NICOSIA, CYPRUS
2019.01 - 2019.12
Manager
PIZZA HEART
lahore, shadbagh
2014.01 - 2016.03
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Education
SECONDRY SCHOOL CERTIFICATE -
SWEET WAYS PUBLIC HIGH SCHOOL
PAKISTAN LAHORE 2009.01 - 2011.01
7th class year course - HOTEL MANAGEMENT AND CATERING SUPERVISION
KASA HIGH SCHOOL
NICOSIA /CYPRUS 2012 - 2013
5 SEMESTER PASS IN HOTEL ADMINISTRATION BACHELOR - HOTEL ADMINISTRATION
CASA COLLEGE
NICOSIA /CYPRUS 2016 - 2019
Languages
Urdu
Fluent
English
Fluent
Timeline
Assistant manager
PIZZA MAX
2023.07 - Current
Assistant manager
GIANNIS TAKEAWAY
2022.06 - 2023.03
Manager
EAST END KEBAB
2020.03 - 2022.04
Delivery manager
CITO GOURMET EXPRESS
2019.01 - 2019.12
Manager
PIZZA HEART
2014.01 - 2016.03
SECONDRY SCHOOL CERTIFICATE -
SWEET WAYS PUBLIC HIGH SCHOOL
2009.01 - 2011.01
7th class year course - HOTEL MANAGEMENT AND CATERING SUPERVISION
KASA HIGH SCHOOL
2012 - 2013
5 SEMESTER PASS IN HOTEL ADMINISTRATION BACHELOR - HOTEL ADMINISTRATION
CASA COLLEGE
2016 - 2019