Muhammad Shehryar Raja
3 causey foot Nelson Lancashire ,England
Summary
A highly skilled professional with expertise in Java programming, stock management, and risk management. Demonstrates strong critical-thinking and decision-making abilities, complemented by extensive product knowledge and proficiency in front-end technology. Known for patience, composure, and the ability to multi-task effectively. Committed to leveraging these skills to drive organisational success and innovation.
Overview
1
1
year of professional experience
16
16
years of post-secondary education
Work history
Customer Service Representative
Handy Man Services US
Denvor, USA
2023.04 - 2023.07
- Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
- Set appointments with field teams to carry out service changes or deliver new products.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Managed high volume of inbound calls for quick resolution of customer issues.
Software Engineer
Oil and Gas Developement company Limited
Islamabad, Pakistan
2022.08 - 2022.09
- Designed and developed software systems using initial brief.
- Investigated requests for maintenance and repairs for swift resolution.
- Checked software for errors and coded updates to fix problems.
- Adapted current software platforms to incorporate new functionality or improve security.
- Collaborated with other developers to identify and alleviate software bugs.
Education
Matric - Science
Army Public School Chaklala Garrision
Rawalpindi, Pakistan 2008.03 - 2018.02
Intermediate - Computer Science-ICS
Steps College
Rawalpindi 2018.02 - 2020.05
Bachelor of Science - Software Engineering
Foundation University School of Science
Rawalpindi 2020.09 - 2024.08
Skills
- Java programming
- Stock management
- Risk Management
- Critical-thinking
- Product knowledge
- Front-End technology
- Decision making
- Patience and composure
- Multi-tasking
Languages
Urdu
English
Affiliations
- Programming
- Cricket
- Event Management
- Photography
Timeline
Customer Service Representative
Handy Man Services US
2023.04 - 2023.07
Software Engineer
Oil and Gas Developement company Limited
2022.08 - 2022.09
Bachelor of Science - Software Engineering
Foundation University School of Science
2020.09 - 2024.08
Intermediate - Computer Science-ICS
Steps College
2018.02 - 2020.05
Matric - Science
Army Public School Chaklala Garrision
2008.03 - 2018.02