Steven Betts
Newport
Summary
Dynamic and results-oriented professional with extensive experience in environmental services, notably with Citris Clean. Excelled in safe chemical handling and teamwork, consistently surpassing performance targets. Demonstrated exceptional problem-solving and communication skills, enhancing customer satisfaction and operational efficiency. Proven track record in achieving significant improvements in productivity and safety protocols.
Overview
35
35
years of professional experience
Work History
Carpet Cleaner
Citris Clean
03.2023 - 10.2024
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Performed specialty treatments on stains.
Hygiene Service Technician
Mazter Wize
02.2017 - 11.2023
- Maintained accurate records of completed work orders, facilitating clear communication between technicians, supervisors, and clients regarding service expectations and outcomes.
- Provided comprehensive training for new hires, fostering a culture of teamwork and professionalism.
- Employed excellent problem-solving skills to troubleshoot and resolve unexpected issues during service calls, ensuring minimal downtime for clients.
- Enhanced customer satisfaction by providing timely and thorough cleaning services in commercial spaces.
- Regularly participated in team meetings to share best practices among peers, fostering collaboration and continuous improvement efforts within the department.
- Adhered strictly to safety protocols while handling cleaning chemicals and equipment, minimizing accidents or incidents on-site at client facilities.
Tree Technician
Ashborn Tree Service
01.2016 - 09.2017
- Enhanced tree health by performing regular pruning and trimming tasks.
- Operated heavy machinery such as chippers, stump grinders, and aerial lifts safely and proficiently.
- Assisted in emergency storm response efforts, removing fallen trees and debris quickly and efficiently.
- Implemented effective pest management techniques for the prevention of infestations detrimental to tree health.
- Safely removed hazardous trees to minimize potential damage to property or injury to individuals.
- Conducted regular equipment inspections, maintaining tools in peak operating condition for efficient job completion.
- Maintained a clean and organized work environment, adhering to safety protocols at all times.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
Tree Technician
1st Coastal Tree Service
02.2011 - 09.2016
- Enhanced tree health by performing regular pruning and trimming tasks.
- Operated heavy machinery such as chippers, stump grinders, and aerial lifts safely and proficiently.
- Coordinated with utility companies when necessary during projects involving power lines or other infrastructure elements.
- Safely removed hazardous trees to minimize potential damage to property or injury to individuals.
- Maintained a clean and organized work environment, adhering to safety protocols at all times.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
- Maintained and operated chainsaws and chippers to reduce safety hazards and support productivity.
- Followed safety regulations and company procedures to safeguard personnel and equipment.
Truck Driver / Labourer
Energy Australia
02.1999 - 03.2011
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
- Communicated effectively with team members, fostering positive relationships that facilitated smooth operations between drivers, dispatchers, warehouse staff, and management personnel.
- Participated in ongoing training programs to stay updated on industry best practices, regulations, and new technologies relevant to truck driving laborer roles.
- Completed paperwork accurately and efficiently, submitting required documents on time to ensure proper recordkeeping.
- Operated or tended automatic stacking, loading and packaging machines.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Pest Control Technician
Absolute Statewide Pest Control
02.1990 - 09.1999
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
Education
High School Diploma -
Pittwater High School
Mona Vale12-1985
Skills
- Safe chemical handling
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Multitasking
- Adaptable and flexible
- Reliability
- Excellent communication
- Organizational skills
- Productivity and time management
- Communication and interpersonal skills
Timeline
Carpet Cleaner
Citris Clean
03.2023 - 10.2024
Hygiene Service Technician
Mazter Wize
02.2017 - 11.2023
Tree Technician
Ashborn Tree Service
01.2016 - 09.2017
Tree Technician
1st Coastal Tree Service
02.2011 - 09.2016
Truck Driver / Labourer
Energy Australia
02.1999 - 03.2011
Pest Control Technician
Absolute Statewide Pest Control
02.1990 - 09.1999
High School Diploma -
Pittwater High School
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