Muhammad Zubair
Killybegs,Co.Donegal
Summary
Detail-oriented retail professional with expertise in store cleanliness maintenance, product arrangement, and stockroom organisation. Proficient in sales reporting and tracking, cash handling, and ensuring seamless sales floor operations. Adept at delivering exceptional customer service, resolving complaints efficiently, and managing stock rotation to optimise inventory. Skilled in utilising ShopKeep for retail operations and committed to enhancing overall store performance while fostering a positive shopping experience.
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
11
11
years of professional experience
Work history
Floor assistant
Robert Kees
Donegal
2025.06 - Current
- Upheld health and safety regulations in all tasks, promoting safe work environment.
- Supported colleagues during busy periods ensuring seamless service delivery throughout the day.
- Assisted customers with their purchases for improved shopping experience.
- Performed price checks for accurate billing at check-out counters.
Kitchen staff member
PizzaMax
Killybegs
2024.06 - 2025.05
- Managed time effectively during busy periods for optimal productivity.
- Followed strict hygiene practices, providing a sanitary kitchen environment.
- Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
- Supported chefs by doing daily tasks promptly.
- Assisted in food preparation for enhanced meal quality.
Manager
PalsPizza
Kesh
2022.01 - 2024.05
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
Manager in charge
Galaxy Foods
Ballinamallered
2020.01 - 2021.12
- Streamlined operations by implementing efficient work processes.
- Led project teams towards successful completion of initiatives .
- Improved employee retention through implementation of comprehensive training programmes.
- Achieved high customer satisfaction with exceptional service standards.
- Managed staff to improve overall productivity.
Sales assistant
Private
Ennikillen
2017.07 - 2019.12
- Offered personalised shopping advice to enhance customer experiences.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Improved customer service by efficiently handling queries and complaints.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Sales assistant
Private
Enniskillen
2015.01 - 2017.06
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Built strong relationships with regular customers for repeat business.
Education
Bachelor - Arts
Punjab University
Lahore, PakistanSkills
- Store cleanliness maintenance
- Product arrangement
- Queries resolution
- Sales reporting and tracking
- Stockroom organization
- Retail operations understanding
- Sales floor organisation
- Cash handling
- Customer Service
- Complaint resolution
- Stock rotating
- ShopKeep
Timeline
Floor assistant
Robert Kees
2025.06 - Current
Kitchen staff member
PizzaMax
2024.06 - 2025.05
Manager
PalsPizza
2022.01 - 2024.05
Manager in charge
Galaxy Foods
2020.01 - 2021.12
Sales assistant
Private
2017.07 - 2019.12
Sales assistant
Private
2015.01 - 2017.06
Bachelor - Arts
Punjab University