Muhammad Sultan Mahmud Khan
dublin7,Ireland
Summary
Accomplished accounting professional with extensive expertise in financial reporting, budgeting, and variance analysis. Proficient in accounting software such as Microsoft NAV, Sage 50, and Accounts Edge Plus 2012, complemented by strong Excel skills. Demonstrates a customer-focused approach with proven supervisory competence and a solid understanding of store operations. Adept at applying retail math and managing inventory control software to optimise financial management processes. Committed to delivering results through initiative, teamwork, and effective time management.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Retail sales supervisor
Centra
Oranmore
2022.03 - 2025.08
- Fostered customer loyalty by delivering exceptional service and product knowledge.
- Assisted in maintaining an organised and presentable sales floor.
- Oversaw daily retail operations, ensuring smooth business proceedings.
- Resolved customer queries efficiently, enhancing overall shopping experience.
- Managed inventory for maintaining optimal stock levels at all times.
Manager
BD Takeaway Ltd
Ballinasloe
2018.04 - 2022.03
- Hired, trained, and supervised restaurant employees to enhance team performance and service quality.
- Developed staff schedules to ensure appropriate staffing levels, aligning with business needs.
- Monitored and tracked stock levels of food, supplies, and equipment, forecasting requirements and overseeing the ordering process.
- Took ownership of budget management and cost control initiatives to minimise operational expenses.
- Proactively addressed customer needs, comments, and complaints to ensure high satisfaction levels.
- Enforced health, safety, and sanitation standards among employees to maintain a safe working environment.
- Collaborated in the preparation of budget proposals and forecasts to guide financial planning.
Sales Assistant
Mor Oil (Centra)
Galway
2017.05 - 2019.12
- Delivered outstanding customer service and product expertise to enhance sales.
Supervisor
Oran Tandoori
Galway
2012.01 - 2018.02
- Oversaw daily operations, ensuring efficient service and adherence to quality standards.
Education
Honours Degree - Accounting and Finance (Honours)
Griffith College
2019.09 - 2022.10
Certificate - Chartered Accounting Technician
LCBS Limerick
2020.06 - 2025.08
Skills
- Accounting Principles
- Taxation
- Financial Reporting
- Budgeting and Standard Costing
- Variance Analysis
- Financial Management
- Accounting Software Proficiencies: Microsoft NAV, Sage 50, Accounts Edge Plus 2012, Thesaurus Payroll
- Strong Excel Skills
- Customer Focused
- Positive Attitude
- Flexibility
- Responsibility
- Initiative
- Team Working Skills
- Time Management
- Organizational Skills
- Self-Motivation
- Teamwork
- Store operations understanding
- Supervisory competence
- Retail math application
- Inventory control software operation
- Risk management processes
LANGUAGES
English
Bengali
Timeline
Retail sales supervisor
Centra
2022.03 - 2025.08
Certificate - Chartered Accounting Technician
LCBS Limerick
2020.06 - 2025.08
Honours Degree - Accounting and Finance (Honours)
Griffith College
2019.09 - 2022.10
Manager
BD Takeaway Ltd
2018.04 - 2022.03
Sales Assistant
Mor Oil (Centra)
2017.05 - 2019.12
Supervisor
Oran Tandoori
2012.01 - 2018.02