Márcio Santos
limerick,limerick
Summary
Experienced bartender with extensive knowledge of drink recipes and mixology expertise. Proficient in tap handle operation, alcohol service etiquette, and proper garnishing techniques. Adept at using bar equipment and demonstrating sales persuasion to enhance customer satisfaction. Available for night shifts and committed to delivering exceptional service in a dynamic bar environment.
Overview
5
5
years of professional experience
Work History
bartender
Barsovia club
Málaga, span
12.2022 - 11.2024
- Handled cash transactions securely minimising risk of theft or fraud.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Collaborated with team members to provide seamless service during busy periods.
- Developed rapport with regular patrons fostering a loyal customer base.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
bartender
le pub
Lisbon, Portugal
03.2020 - 12.2022
- Recommended drinks to customers, increasing overall sales.
- Resolved customer complaints promptly to maintain good relationships.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Created an inviting atmosphere through friendly interaction with customers.
- Maintained a clean and organised bar, enhancing customer satisfaction.
Education
Diploma of Higher Education - bartender
Gustave Efiell
Lisbon-Portugal 09/2017 - 11/2019
Skills
- Tap handle operation
- Alcohol service etiquette
- Sales persuasion
- Knowledge of drink recipes
- Bar equipment usage
- Proper garnishing techniques
- Mixology expertise
- Night shift availability
Timeline
bartender
Barsovia club
12.2022 - 11.2024
bartender
le pub
03.2020 - 12.2022
Diploma of Higher Education - bartender
Gustave Efiell
09/2017 - 11/2019
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