Mostafizur Rahman
Sligo
Summary
Customer focused retail sales professional with solid understanding of retail dynamics,marketing and customer service. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Entrepreneur
MTR 3 Enterprise
Narsingdi
10.2020 - 12.2022
- Oversee the daily operations of retail business issue .
- Developed business plans and strategies for new product launches.
- Negotiated contracts with customers, vendors, and partners.
- Established pricing structures for products and services.
- Conducted market research to understand customer needs and preferences.
- Designed organizational structures for efficient operations management.
- Maintained relationships with key clients to secure repeat business.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Greeted customers and provided assistance with product inquiries.
- Set up promotional displays to attract customers to specific products or sales events.
- Ensured store tidiness and cleanses .
- Helped customers make purchases by demonstrating, describing and recommending products.
- Provided guidance to customer on product use, operation and maintenance issue .
Deputy Manager ,Distribution
PRAN-RFL Group
Narsingdi
01.2017 - 09.2020
- Monitored daily operations and ensured compliance with company policies and regulations.
- Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
- Maintained records of all operational activities for future reference.
- Worked closely with customers to understand needs and resolve diverse issues.
- Maintained accurate inventory levels through regular stock checks.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
- Collaborated with other department members to ensure smooth operations within the warehouse .
- Ensured deliver the right product to right place on time with effective cost .
- Delegated daily tasks to team members to optimize group productivity.
Sr.officer,Warehouse & Logistics
Rahimafrooz Accumulators Ltd
Gazipur,Dhaka
07.2010 - 12.2016
- Oversee the daily operation of warehouse activities .
- Received raw materials from supplier and handover to production department .
- Received finished goods from production department and stored in selected area.
- Delivered the finished goods to customer point by communicate with marketing department .
- Ensure safety and tidiness in floor .
Education
Masters in Economics - MSS in Economics
National University of Bangladesh
Gazipur,Dhaka07-2008
Bachelor of Social Science - Economics
National University of Bangladesh
Gazipur ,Dhaka07-2007
Higher Secondary School Certificate - Science
Narsingdi Government College
Narsingdi Sadar01-2003
Skills
- Stock replenishment
- Customer Assistance
- Point of sale systems
- Hardworking
- Team Collaboration
- Inventory Management
- Customer Service
- Accurate money handling
- Retail merchandising expertise
- Documentation and record keeping
- Sales expertise
- 6S
Languages
Bengali
First Language
English
Proficient (C2)
C2
Timeline
Entrepreneur
MTR 3 Enterprise
10.2020 - 12.2022
Deputy Manager ,Distribution
PRAN-RFL Group
01.2017 - 09.2020
Sr.officer,Warehouse & Logistics
Rahimafrooz Accumulators Ltd
07.2010 - 12.2016
Masters in Economics - MSS in Economics
National University of Bangladesh
Bachelor of Social Science - Economics
National University of Bangladesh
Higher Secondary School Certificate - Science
Narsingdi Government College
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