Monika Balazova
Dublin 24,Ireland
Summary
Pre-Accredited counsellor with hands-on experience gained through clinical placement, supporting clients in a safe, empathetic and non-judgemental environment. Strong interpersonal and communication skills developed through supervisory and customer-facing roles, with proven ability to manage challenging situations calmly and professionally. Committed to ongoing professional development and providing ethical, client-centred support.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Counsellor
The Village Counselling Centre
Dublin 24, Ireland
2024.08 - Current
- Provided one-to-one counselling sessions in a supervised setting
- Applied person-centred approach to support clients with a range of issues
- Practised active listening, empathy, and building therapeutic relationships
- Maintained confidential client records in line with ethical guidelines
- Attended regular supervision and reflected on practice for professional development
Counsellor
Tallaght Addiction Support Project
Dublin 24, Ireland
2023.10 - 2024.07
- Provided counselling and support to family members of individuals dealing with addiction
- Established trusting relationships with clients, promoting open communication.
- Ensured ethical practices at all times adhering to counselling standards.
- Employed cognitive-behavioural therapy techniques for anxiety reduction.
Supervisor - Cafe
Cafe Tri Via
Dublin 2, Ireland
2016.07 - 2020.03
- Supervised daily operations and supported a team in a fast-paced environment
- Managed customer concerns and resolved conflicts calmly and effectively
- Built strong communication and interpersonal skills through regular customer interaction
- Trained and supported new staff members
- Maintained a positive and supportive team atmosphere
Supervisor - Bowling Centre
Bowling Centre Victoria
Piestany, Slovakia
2012.09 - 2015.05
- Led team operations and ensured high standards of customer service
- Handled challenging situations and complaints with professionalism
- Developed strong problem-solving and decision-making skills
- Supported staff and contributed to a collaborative working environment
Education
Bachelor of Science - Integrative Counselling & Psychotherapy
IICP College
Dublin 2021.09 - 2025.05
Skills
- Client-Centred approach
- Case notes documentation
- Suicide risk assessment
- Non-Judgemental attitude
- Professional boundaries
- Ethical understanding
Timeline
Counsellor
The Village Counselling Centre
2024.08 - Current
Counsellor
Tallaght Addiction Support Project
2023.10 - 2024.07
Bachelor of Science - Integrative Counselling & Psychotherapy
IICP College
2021.09 - 2025.05
Supervisor - Cafe
Cafe Tri Via
2016.07 - 2020.03
Supervisor - Bowling Centre
Bowling Centre Victoria
2012.09 - 2015.05