Monica Daniela Deac
Dublin
Summary
A productive and dedicated employee committed to giving it my all and being consistent at my workplace. Goal-oriented employee dedicated to continuously improving team functions and location sales. A reliable and confident associate with strengths in inventory management, training, and customer service. Friendly, knowledgeable, and hard-working team player.
Overview
3
3
years of professional experience
Work History
Practice Legal Executive
Hammond & Associates Solicitors & Notaries Public
Dun Laoghaire, County Dublin, Ireland
02.2024 - 07.2024
- Drafted accurate legal documentation from comprehensive research.
- Drew up and filled legal contracts ahead of casework.
- Documented case progress and outcomes, creating reports for further analysis.
- Offered comprehensive client advice across various legal matters.
- Explained client rights and entitlements to devise action for legal proceedings.
- Handled case documentation safely and securely for optimized client confidentiality.
- Provided administrative support by organizing files, preparing correspondence, and scheduling appointments.
Retail Supervisor
Claire's Accessories Ltd UK
Blanchardstown, County Dublin , Ireland
12.2023 - 07.2024
- Ensured that all customer service standards were met, providing an exceptional shopping experience for each customer.
- Supervised daily operations of the store, including opening and closing routines, inventory management, and stocking shelves.
- Trained new employees on company policies and procedures, as well as product knowledge.
- Created and implemented effective visual merchandising plans to maximize sales.
- Addressed customer complaints promptly, resolving issues quickly and efficiently.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Fast Food Crew Member/Shift Supervisor
Burger King
Blanchardstown, County Dublin, Ireland
11.2021 - 02.2024
- Maintained excellent customer satisfaction by providing friendly, attentive, and polite service.
- Processed customer orders and took payments, checked order accuracy by repeating customer requests.
- Handled customer complaints professionally and politely, offering smart solutions or referring to supervisors for support.
- Kept calm, professional, and efficient during busy periods.
- Assisted with close-down duties, including sanitizing the restaurant, and counting cash and stock.
Hotel Housekeeper
Clayton Hotel
County Dublin, Ireland
02.2023 - 09.2023
- Performed a variety of cleaning activities, such as hoovering, mopping, dusting, and polishing. Ensure all rooms are cared for and inspected.
- Checked stocking levels of all consumables and replaced them when appropriate.
- Cleaned and maintained guest rooms, ensuring a welcoming and comfortable experience.
- I supported laundry operations, including sorting, washing, and folding linens.
- Restock supplies, including toiletries, and towels for guest convenience.
- Dealt with reasonable complaints/requests with professionalism and patience.
Retail Sales Assistant
Vero Moda
Blanchardstown, County Dublin, Ireland
05.2022 - 11.2022
- Delivered outstanding in-store experience through positive and attentive customer service
- Operated tills to accurately process cash and credit/debit transactions.
- Processed product returns, ensuring items were clean and resaleable.
- Handled customer concerns and escalated major issues to the supervisor.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Opened new merchandise boxes and stocked sales floor racks and shelves with the latest items.
- Updated product labeling and pricing to reflect discounts and offers.
- Picked up additional tasks to aid team success.
Education
High School Diploma -
Coolmine Community School
Blanchardstown, County Dublin05-2022
Bachelor of Arts - Bachelor of Arts (Law)
Dublin City University
County Dublin, Ireland Skills
- Task Delegation
- Store Organization
- Employee Motivation
- Store maintenance
- Goal Setting and Achievement
- Customer Service Management
- Staff Training and Development
- Budgeting and financial management
- Sales Development
- Sales monitoring
- Critical Thinking
- Problem-Solving
- Multitasking
- Teamwork and Collaboration
Languages
English
First Language
Romanian
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
Timeline
Practice Legal Executive
Hammond & Associates Solicitors & Notaries Public
02.2024 - 07.2024
Retail Supervisor
Claire's Accessories Ltd UK
12.2023 - 07.2024
Hotel Housekeeper
Clayton Hotel
02.2023 - 09.2023
Retail Sales Assistant
Vero Moda
05.2022 - 11.2022
Fast Food Crew Member/Shift Supervisor
Burger King
11.2021 - 02.2024
High School Diploma -
Coolmine Community School
Bachelor of Arts - Bachelor of Arts (Law)
Dublin City University
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