Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Mololuwa Awogboro

Athlone

Summary

Enthusiastic and energetic Customer Advocate looking for a dynamic, fast-paced position. Exceptional multitasking, prioritization and organizational abilities. Adaptable and focused with an unparalleled work ethic and dedication to providing top-notch customer service.

Overview

2
2
years of professional experience

Work History

Customer Advisor

Workset Technology
Dublin
2023.02 - Current
  • Update and maintain company customer data
  • Input data to facilitate preparation of sales
  • Manage customer email portal by providing required information
  • Provide information on company products to customers.

Sales Assistant

Mr Price Athlone
Westmeath
2022.09 - 2022.12
  • Working the tills and Restocking shelves
  • Completing daily tasks within a set time limit
  • Update data on stock detail for shop floor replenishment
  • Efficiently handle and resolve retail customers issues and queries.

Support Worker

Ethnic Minority Hub
Longford
2021.07 - 2021.09
  • Delivering quality customer service to members
  • Updating relevant and accurate information to members portal
  • Providing information on events in a timely and effective manner
  • Collecting feedback on events and assisting with resolving queries
  • Prepare monthly report summarising feedback and individual updates per member.

Education

NUI Galway
05.2022

Our Lady's Bower, Athlone
06.2018

E-College Ireland

Skills

  • Excellent customer service skills and telephone manner.
  • Good numerical and information technology Skills: Outlook MS Word, excel, PowerPoint.
  • Experienced with scheduling, Organising and planning events on deadlines.
  • Versatility with web research and social media management [Twitter/Instagram].
  • Organized, focused and great at networking across different level of the Society.
  • Enjoy working as part of a team and equally comfortable working on my own.
  • Proven ability to manage complex and difficult situation.
  • Solid practical knowledge of audio recording and studio management.
  • Fluent in written and spoken English, and ability to read, write and speak in French.
  • Conflict Resolution
  • Inbound Call Management
  • Documentation Coordination
  • Resolving Conflicts
  • Business Planning
  • Consumer Research
  • Document Review Skills
  • Educating Customers
  • Persuasive Communication
  • Data Entry
  • Customer Services
  • Customer Research
  • Billing Inquiry Resolution
  • Data Entry Skills
  • Service-Oriented Mindset
  • Inventory Control
  • Retail Industry Expertise
  • Retention Strategies

References

  • Enjoy reading science fiction and fantasy books.
  • Cinephile, with a love for film and tv series in many languages (Korean, Japanese, French as well as English).
  • Passion for Cooking and Baking, often trying out new recipes and flavours.
  • Very interested in music, always looking for new artists to check out, regardless of genre.

Timeline

Customer Advisor

Workset Technology
2023.02 - Current

Sales Assistant

Mr Price Athlone
2022.09 - 2022.12

Support Worker

Ethnic Minority Hub
2021.07 - 2021.09

NUI Galway

Our Lady's Bower, Athlone

E-College Ireland
Mololuwa Awogboro