Molly Dunne
Naas
Summary
Dynamic professional with a proven track record in animal care and sales, demonstrated at Canine Country Club and Furla. Excelled in customer relationship management and sales target achievement, enhancing client satisfaction and exceeding KPIs. Skilled in cash handling and empathetic customer service, I bring a unique blend of hard and soft skills to drive success. Kennel Assistant with strong background caring for animals in setting. Cheerful when interacting with animals, owners, and other staff. Purpose-driven when cleaning to provide pets with sanitary and safe environments. Willing to work flexible schedule and weekends. Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kennel Assistant
Canine country club
Kildare
07.2024 - Current
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Communicated effectively with customers regarding animal care instructions while they are away.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.
- Documented and reported issues or incidents with animals by communicating with owners and professionals.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels and cages.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded promptly to customer inquiries related to kennel services via phone calls or emails.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Sales Assistant
furla
Kildare
05.2023 - 08.2023
- I worked with high-end clients and products.
- I tried my very best each month to complete my sales targets and keep up with my KPIs.
- I worked with clients from all over the world, getting to know their individual wants and needs.
- I always kept a smile and made sure the customer felt welcome in the store.
- I offered excellent advice and knowledge to best meet customers' needs.
Sales Assistant
Tri Equestrian
Kildare
09.2021 - 03.2023
- Greeted customers and provided assistance with product selection.
- Built and maintained relationships with peers and upper management to drive team success.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Scoil Mhuire Clane Community School
Clane. Kildare 05-2024
Skills
- Empathy for animals
- Appointment scheduling
- Animal care
- Cash handling
- Processing payments
- Product merchandising
- Sales expertise
- Cash register operation
- Sales target achievement
- Visual merchandising
- Returns and exchanges
- Team collaboration
- Customer relationship management
- Complex Problem-solving
Affiliations
- horse riding
- running
- the gym
Languages
English
First Language
Accomplishments
- The leaving certificate
Certification
- Full driving license
References
References available upon request.
Timeline
Kennel Assistant
Canine country club
07.2024 - Current
Sales Assistant
furla
05.2023 - 08.2023
Sales Assistant
Tri Equestrian
09.2021 - 03.2023
Scoil Mhuire Clane Community School