Mohsin Shaikh
Dublin,Ireland
Summary
Account Executive. 8+ years of experience in SAAS sales. A highly motivated and strategic thinker.
Overview
10
10
years of professional experience
Work history
Enterprise Account Executive
Bird
Dublin, Ireland
2023.10 - Current
- Took end-to-end ownership of identifying, creating, developing, negotiating, and closing high-value opportunities, effectively positioning CPaaS Platform to Enterprise Clients.
- Focused primarily on new customer acquisition and successfully drove new revenue while employing a solution-selling methodology to facilitate evaluations for UK/IE customers
- Developed the territory, vertical, and account plan, successfully maximizing growth and driving key industry and territory penetration
- Worked independently with guidance in complex situations and successfully developed and grew Bird's visibility and relationships across multiple levels within the customer organization
- FY23 Target: $200K - Closed Pipe $203K; Achieved: $380K Open Pipe, $203K Closed Pipe in the first quarter
Mid Market Account Executive UKI - Slack
Salesforce
Dublin
2022.02 - Current
- Educate customers on the value of Slack in a consultative way
- Drive revenue growth through proactive outreach to new and existing customers
- Forecast ACV, Pipeline and sales activities
- Articulate ROI with clear TCV projections and virtual executive connects with in key accounts
- Communicate, organise and escalate issues appropriately including: billing, legal, security, and technical inquiries
- Onsite meetings with key customers
- FY22 Open Pipe $1.5M - Closed Pipe $555K: Achieved $1.4M Open Pipe, $450K Closed Pipe in first 3 quarters.
Growth Account Executive UKI - Slack
Salesforce
Dublin
2021.09 - 2022.01
- Responsible for driving the sales process with prospective customers as well as the expansion of existing accounts
- Working closely with customers to understand their business objectives and act as their trusted guide for using Slack most effectively
- Work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback
- FY21 Open Pipe $400K - Closed Pipe $150K: Achieved Q3-Q4: $400K Open Pipe, $150K Closed Pipe - 30% New business, 35% Cross-sell, 35% Up-sell.
Account Executive - Non profits
Salesforce
Dublin
2017.06 - 2021.08
- Enabling Not-for-Profits to deepen constituent relationships, deliver better programs, and accelerate transformation through Salesforce technology
- Effectively managing revenue pipeline and forecasting
- Responsible for generating new business as well as cross-selling and up-selling in the Non-Profit sector for SMB & MM in the UKI region
- Build and develop long term customer relationships to identify possible winbacks and upsell existing customers through coverings of increased online exposure
- Close collaboration with the internal ecosystem to establish strategic plans, generate higher quality pipeline such as leading regional events and effective outbound strategies
- Relationship-building and strong qualification skills to uncover customer needs
- FY21 Open Pipe $2.4M - Closed Pipe $406K: Achieved Q1-Q2: $575K Open Pipe, $199K Closed Pipe - 39% New business, 36% Cross-sell, 25% Up-sell
- FY20 Open Pipe $2.4M - Closed Pipe $350K: Achieved: 125% Open Pipe, $392K Closed Pipe (+112%) - New business 47%, Cross-sell 36%, Up-sell 17%.
Account Executive, SMB UKI - Sharefile
Citrix
Dublin
2016.10 - 2017.03
- Responsible for generating revenue from New Business (campaigns, cold outreach and product demos)
- Identified trends and solved problems facing multiple SMB clients (data security, troubleshooting, deal support)
- Managing sales cycle through cross team collaboration with solution engineers, tech support and sales operations
- Targets: schedule and perform 40 demos per month, $1500 per month with subscription model
- Overachieved quota by 300% for the quarter.
Salesforce Support Specialist - EMEA
Quantcast
Dublin
2016.05 - 2016.08
- Assisted system administrators with configurations and by setting up users' profiles
- Responsible for running sales performance analytics
- Gathered information / requirements from different resources to provide resolutions
- Identified Salesforce training needs, developed programs and trained new and existing employees
- Point person for end-user day-to-day Salesforce related questions and troubleshooting.
SMB Account Manager (Temp Contract)
Facebook - Hays Specialist
Dublin
2015.10 - 2016.05
- Uplift revenue by providing consultative advice to small and medium-sized businesses (SMBs)
- Managed a portfolio of SMB clients with responsibility for growing revenue
- Provided product and tool support to improve clients' experience and drive higher product adoption rates and generate greater pipe
- Responsibility for helping SMB clients drive results via their marketing campaigns through consultation, education and support.
CRM Service Specialist / Digital Marketing Team (Temp Contract)
NOVARTIS - CPL
Dublin
2015.07 - 2015.08
- Developed, optimized and delivered technical solutions and services in the CRM Space
- Uploaded and Configured Veeva in Sandbox
- Migrated content and configuration to Production Environment
- Created and maintained tickets in tracking system (Remedy, OMF)
- Provided application support and request servicing.
Local Data Evaluator
Google - Manpower
Dublin
2013.06 - 2015.07
- Data accuracy evaluation for Google Maps project
- Identification of data patterns
- Identified inconsistencies in data and pro-actively resolved issues to optimize user experience
- Ensured operators followed company policy and standards to accurately represent businesses on Google Maps.
Journey Executive / Quality Control Administrator
EIRCOM - CPM
Dublin
2012.04 - 2012.06
Clerical Admin Role
Meridian Global Services
Dublin
2012.01 - 2012.04
Sales Representative - Team Leader
MGM Marketing Firm
Dublin
2011.09 - 2011.12
Domestic Team Validator
BORD GAIS - CPM
Dublin
2010.06 - 2011.08
Education
Master's in Business Administration -
EDEN COLLEGE
Bachelors in Finance & Accounting - undefined
DIT COLLEGE
Networking Professional (Part-2) - undefined
NMTC COLLEGE
Networking Professional (Part-1) - undefined
NMTC COLLEGE
Business Intercultural Certificate - undefined
HBS
Skills
Sales Skills
- Negotiation
- Objection handling
- Sandler sales method
- Presentations
- Prospecting
- Researching
- Closing
Salesforce
- Dashboards & Reporting
- Service Cloud
- Sales Cloud
- Quip
Microsoft Office
- Excel
- Powerpoint
CRM & Softwares
- Line 100- Exchequer
- ESB Extranet System
- Atlas
- Pushpin
- Map Maker
- Veeva CRM
- Sage Line 100
Interests
Travel
- Discovering new cultures and traditions
- Local food
Sports
- Soccer
- Krav Maga
Blockchain Technology
- Fintech- Alternative investments
Timeline
Enterprise Account Executive
Bird
2023.10 - Current
Mid Market Account Executive UKI - Slack
Salesforce
2022.02 - Current
Growth Account Executive UKI - Slack
Salesforce
2021.09 - 2022.01
Account Executive - Non profits
Salesforce
2017.06 - 2021.08
Account Executive, SMB UKI - Sharefile
Citrix
2016.10 - 2017.03
Salesforce Support Specialist - EMEA
Quantcast
2016.05 - 2016.08
SMB Account Manager (Temp Contract)
Facebook - Hays Specialist
2015.10 - 2016.05
CRM Service Specialist / Digital Marketing Team (Temp Contract)
NOVARTIS - CPL
2015.07 - 2015.08
Local Data Evaluator
Google - Manpower
2013.06 - 2015.07
Journey Executive / Quality Control Administrator
EIRCOM - CPM
2012.04 - 2012.06
Clerical Admin Role
Meridian Global Services
2012.01 - 2012.04
Sales Representative - Team Leader
MGM Marketing Firm
2011.09 - 2011.12
Domestic Team Validator
BORD GAIS - CPM
2010.06 - 2011.08
Master's in Business Administration -
EDEN COLLEGE
Bachelors in Finance & Accounting - undefined
DIT COLLEGE
Networking Professional (Part-2) - undefined
NMTC COLLEGE
Networking Professional (Part-1) - undefined
NMTC COLLEGE
Business Intercultural Certificate - undefined
HBS