Cloud Support Engineer - Containers
Amazon Web Services
, Dublin
11.2021 - Current
- Consulted exclusively Business and Enterprise customers with ability to diagnose complex problems and provide analysis and possible causes.
- Provided architectural review and guidance based on their applications and use cases, in how to improve on existing structures and processes. Infrastructure automation, QA, production monitoring, and release processes to continuously deliver business value.
- Daily worked on high severity cases helping customers timely to mitigate issues with production systems down and mission critical workloads working closely with their Technical Account Managers and AWS service development engineers and Solutions Architects.
- Proficency for AWS containers related services such EKS, ECS, ECR, CloudMap, Batch, AppMesh, ELB, VPC, Transit gateway, CloudWatch.

