Experienced professional with 6 years in the internet industry, specializing in social media, trust and safety, and community management. My retail management background includes skills in sales, marketing, customer service, and store development -choosing locations, finalizing leases, and coordinating with contractors. As a results-driven leader, I thrive in collaborative environments and am passionate about helping organizations achieve their goals.
· Ensure high level of compliance on Audit of Audit scores
· Perform analysis on quality trends and flag quality-related risks to the project leadership
· conduct coaching sessions to ensure process consistency and reduce error disputes.
· Provide feedback to analysts to follow approved guidelines, procedures, processes in a consistent way.
Improving the search & AI operations @ TikTok, Dublin, County Dublin, Ireland