Mohadesa Shojaee
Leixlip,Co Kildare
Summary
Efficient and effective Guest Room Attendant with experience across various high-end hotels and resorts. Passionate about cleanliness and attention to detail. Customer-focused housekeeper with issue resolution experience and safety procedure knowledge. Bilingual and personable with a can-do attitude.
Overview
3
3
years of professional experience
Work History
Accommodation Assistant
K club Hotel
Straffan , Co Kildare
2022.03 - 2023.07
- Reported maintenance issues for prompt resolution.
- Delivered extra linen and toiletries to meet guest needs.
- Stocked trollies to maintain stable cleaning supplies.
- Followed COSHH and fire procedures to maintain hotel health and safety.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Addressed guests' problems and fulfilled special requests.
Administration Receptionist
Afghanistan Green Future Organisation
Kabul , Afghanistan
2020.06 - 2020.10
- Completed and filed compliance administration.
- Processed timesheets for prompt staff and contractor payment.
- Tested and set up audio-visual equipment ahead of meetings.
- Arranged staff travel bookings and communicated clear, accurate itineraries.
- Supported payroll teams with gathering and checking monthly invoices.
Education
QQI Level 5 - Animation
Ballyfermot College (BCFE)
Ballyfermot 09/2022 - 06/2023
Animation Portfolio - Animation
IADT College
Dún Laoghaire 07/2022 - 08/2022
Certificate in fine Art - Graphic design
Institute of Fine Art
Kabul, Afghanistan 04/2017 - 12/2019
Skills
- Compute: Word & PowerPoint
- Hospitality expertise
- Room tidying
- Issue resolution
- Guest relations
Languages
English
Upper intermediate
Persian
Native
Accomplishments
- Producing a short documentary film called “ What is Freedom?”, that had been published in Galway Film Festival & Dublin Film Festival.
- Conquering Ireland’s highest peak (Carrontuhill), (Membership of “Ascend“ an international organisation that empowers women through athletics and mountaineering).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Accommodation Assistant
K club Hotel
2022.03 - 2023.07
Administration Receptionist
Afghanistan Green Future Organisation
2020.06 - 2020.10
QQI Level 5 - Animation
Ballyfermot College (BCFE)
09/2022 - 06/2023
Animation Portfolio - Animation
IADT College
07/2022 - 08/2022
Certificate in fine Art - Graphic design
Institute of Fine Art
04/2017 - 12/2019
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