MOENG KGOTSO JAKOBA
GABANE,BOTSWANA
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
Work history
Shop assistant
Ms Jays couture
Gabane
2024.03 - 2025.05
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Upheld company policies whilst dealing with returns and exchanges.
- Greeted every customer warmly, promoting friendly atmosphere.
- Promoted sales and special promotions to increase store revenue by 50%.
- Handled cash register efficiently, ensuring accurate transactions.
- Managed stock levels on shop floor for continuous product availability.
Education
BGCSE -
GABORONE SENIOR SECONDARY SCHOOL
GABORONE 2022.03 - 2023.11
JCE -
MOSELEWAPULA CJSS
GABORONE 2019.02 - 2021.11
PSLE -
MASA PRIMARY SCHOOL
GABORONE 2011.01 - 2018.10
Skills
- Effective multitasking
- Retail software usage
- Attention to Detail
- Ability to use microsoft, outlook,excell
Accomplishments
CERTIFICATE OF MERIT AS A PREFECT
Timeline
Shop assistant
Ms Jays couture
2024.03 - 2025.05
BGCSE -
GABORONE SENIOR SECONDARY SCHOOL
2022.03 - 2023.11
JCE -
MOSELEWAPULA CJSS
2019.02 - 2021.11
PSLE -
MASA PRIMARY SCHOOL
2011.01 - 2018.10