Summary
Overview
Work History
Education
Skills
Core competencies
Certification
Languages
Interests
References
Timeline
Generic

Moeez ul Din

Dublin,Ireland

Summary

Enthusiastic and motivated engineer with a Bachelor’s degree in Electrical Engineering,

known for strong organizational skills, attention to detail, and ability to work well under

pressure. Eager to leverage academic and develop practical experience in a dynamic work

environment. Adaptable, quick to learn, and committed to contributing effectively to team

goals.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Customer Service Representative

Royal irish automobile club (RIAC)
Dublin, Ireland
04.2024 - 01.2026
  • Addressed customer service enquires quickly and accurately.
  • Assisted customers with product-related questions, feedback and complaints.
  • Maximised customer satisfaction by resolving service issues promptly.
  • Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
  • Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.

Internship

National transmission & despatch company (NTDC)
Rawat, Pakistan
07.2022 - 09.2022
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.

Education

Bachelor of Science - Bachelor of Science in Electrical Engineering

Foundation University
Islamabad, pakistan
08.2018 - 09.2022

Master of Science - Master of Science in Data Analytics

CCT College
Dublin, Ireland
02.2024 - 02.2026

Skills

  • Customer service
  • Critical Thinking
  • Problem – Solving
  • Analytical Thinking
  • Teamwork
  • Microsoft Office Suit (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides)
  • Basic Data Analysis
  • Report writing & Presentation

Core competencies

  • Time management
  • Research and Analysis
  • Effective Communication
  • Team Collaboration

Certification

  • Full irish driving Licence
  • Pakistan Engineering council (PEC) certified

Languages

Urdu, Punjabi
First language
English
Proficient
C2
Hindi
Proficient
C2

Interests

  • Playing Cricket
  • Playing Snooker
  • Watching Football
  • Internet Surfing / Social Media user

References

Available upon request

Timeline

Customer Service Representative

Royal irish automobile club (RIAC)
04.2024 - 01.2026

Master of Science - Master of Science in Data Analytics

CCT College
02.2024 - 02.2026

Internship

National transmission & despatch company (NTDC)
07.2022 - 09.2022

Bachelor of Science - Bachelor of Science in Electrical Engineering

Foundation University
08.2018 - 09.2022
Moeez ul Din