MD JABED AHMED
Dublin15,Dublin
Summary
Accomplished Food and Beverage Supervisor with 9 years of experience in leading dining operations and enhancing guest satisfaction. Proficient in staff training, motivating team members and ensuring adherence to health and safety regulations. Committed to delivering exceptional service and creating memorable dining experiences that drive customer loyalty and operational success. Works to increase success through effective work strategies and customer service.
Overview
3
3
Languages
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work history
Supervisor, Food And Beverage
RIU Plaza The Gresham Dublin
Dublin
2026.05 - Current
- Fostered positive work environment through effective team management. Organised special events catering requirements for seamless execution of corporate dinners and functions.
- Drove day-to-day restaurant management to uphold service standards at all times. Set dining experience priorities by aligning team routines with guest needs.
- Addressed guest complaints promptly, demonstrating excellent problem-solving skills and commitment to customer satisfaction. Led team for improved customer service delivery in the department to perform outstanding hospitality operations.
- Maintained high standards of cleanliness and hygiene while ensuring compliance with health and safety regulations across establishment.
- Operated and secured Point of Sales (POS) system. Reconciled POS data with receipts and cash on hand, ensuring accurate cash-handling and recordkeeping during end-of-day financial routines.
Banqueting And Restaurant Assistant
Golden Tulip
Zoetermeer
2025.12 - 2026.04
- Managed banquet service execution to guarantee high guest satisfaction.
- Ensured rigorous hygiene standards.
- Coordinated high-volume restaurant dining to improve service delivery.
- Trained new staff on service protocols to maintain brand quality levels.
Assistant Food and Beverage Supervisor
Bilderberg Park Hotel
Rotterdam
2024.12 - 2025.11
- Supervised daily food and beverage operations, ensuring high standards of service and customer satisfaction in a fast-paced environment.
Food and Beverage Supervisor
Crown Plaza Vilamoura Algarve Resort
Vilamoura
2018.03 - 2021.09
- Led a team of 25+ food and beverage staff, ensuring seamless service delivery and adherence to company standards.
- Implemented staff training programs that improved service efficiency and customer satisfaction ratings by 25%.
Shift Leader
Anantara Vilamoura Algarve Resort
Vilamoura
2016.06 - 2018.09
- Handled guest reservations and seating arrangements to optimize dining room flow.
- Provided exceptional table service to guests, ensuring a memorable dining experience that fostered repeat visits and positive reviews.
Education
Foundation of International Business Administration -
University of Chester
Chester, UK 2014.08 - 2015.09
Bachelor of Business Administration (BBA) - undefined
Metropolitan University
Sylhet 2011.09 - 2014.08
Skills
- Team Leadership
- Customer Service
- Quality Assurance
- Guest Experience Enhancement
- Strategic Planning
- HACCP Compliance
- Resilience Under Pressure
- Operational Efficiency
Certification
- Allergens
- HACCP
Languages
English (bilingual)
Portuguese (bilingual)
Dutch (A1)
References
Maurice, Brancart, General Manager, m.brancart@goldentulipzoetermeercentre.nl, Two Brothers Hotels Group
Interests
Traveling and Cultural Exploration
Timeline
Supervisor, Food And Beverage
RIU Plaza The Gresham Dublin
2026.05 - Current
Banqueting And Restaurant Assistant
Golden Tulip
2025.12 - 2026.04
Assistant Food and Beverage Supervisor
Bilderberg Park Hotel
2024.12 - 2025.11
Food and Beverage Supervisor
Crown Plaza Vilamoura Algarve Resort
2018.03 - 2021.09
Shift Leader
Anantara Vilamoura Algarve Resort
2016.06 - 2018.09
Foundation of International Business Administration -
University of Chester
2014.08 - 2015.09
Bachelor of Business Administration (BBA) - undefined
Metropolitan University
2011.09 - 2014.08