Overview
Work history
Education
Skills
Languages
Timeline
Generic
Miroslava Slovackova

Miroslava Slovackova

Midleton,Co. Cork

Overview

17
17
years of professional experience

Work history

Manager

Four star pizza
Midleton, Co. Cork
09.2020 - Current
  • Implemented cost reduction measures, reduced overhead expenses.
  • Led performance reviews, identified areas for improvement.
  • Maintained inventory control, reduced stock shortages.

Manager's assistant

Dominos
Dublin, Ireland
04.2015 - 08.2020
  • Coordinated team meetings to facilitate communication.
  • Liaised with clients, established strong relationships.
  • Supported recruitment process, led to streamlined hiring practices.
  • Provided customer service on behalf of management, resolved client issues effectively.
  • Developed administrative systems by identifying areas for improvement.
  • Assisted in preparing reports to support decision-making processes.

Accommodation supervisor

The Gibson Hotel
Dublin, Ireland
03.2012 - 01.2015
  • Developed staff rota system which improved operational efficiency.
  • Handled complaints, resulting in improved customer relations.
  • Coordinated dining services, enhancing overall guest satisfaction.
  • Maintained high standards of cleanliness, resulting in positive guest feedback.
  • Collaborated with housekeeping team to maintain impeccable accommodation standards.
  • Ensured compliance with health and safety regulations, maintaining safe environments for guests and staff alike.

Accomodation assistant

Maldron hotel
Dublin, Ireland
05.2009 - 12.2011
  • Served guests with high-quality service to ensure a pleasant stay.
  • Assisted guests with luggage handling, enhancing their overall experience at the establishment.
  • Performed deep-cleaning tasks regularly to maintain health and safety standards.
  • Promoted a positive image of the property by delivering excellent customer service.

Education

Leaving cert - Hairdresser

Svatoplukova 2
Bratislava
09-2007

Skills

  • Customer relationship management systems
  • Leadership in diverse environments
  • Customer relationship management
  • Mentoring and coaching
  • Marketing strategies knowledge

Languages

Slovak
Native
English
Proficient
C2
Czech
Proficient
C2
Polish
Advanced
C1

Timeline

Manager

Four star pizza
09.2020 - Current

Manager's assistant

Dominos
04.2015 - 08.2020

Accommodation supervisor

The Gibson Hotel
03.2012 - 01.2015

Accomodation assistant

Maldron hotel
05.2009 - 12.2011

Leaving cert - Hairdresser

Svatoplukova 2
Miroslava Slovackova