Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Miriam Rose Da Silva

Miriam Rose Da Silva

Stamp 4
34 Allenton Drive,Dublin 24

Summary

With a friendly, respectful and ethical demeanor. Being a proactive and diligent professional, known for a strong work ethic and attention to details. Capable of thriving in fast-paced environments and collaborating effectively within a team, adept at solving challenges and ensuring top-notch service delivery. Committed to integrity and excellence, continually pushing for personal and professional development in pursuit of a fulfilling career.

Overview

30
30
years of professional experience
2
2
Languages

Work History

Personal Organiser

OrganizAll
10.2021 - Current
  • Keeping their homes neat and tidy, providing them well-being and satisfaction.
  • Developed strong relationships with clients by demonstrating empathy, understanding personal circumstances, and providing support during the organizing process.
  • Reduced client stress levels by creating efficient and easy-to-maintain home organization solutions.

Home Care Assistant

Comfort Keepers
04.2020 - 08.2021
    • Assisted in the coordination of social activities for clients aimed at reducing isolation and promoting mental stimulation.
    • Ensured safety and well-being by closely monitoring health conditions and reporting changes to healthcare professionals.
    • Enhanced client comfort by providing personalized care and assistance with daily living activities.

Sales Assistant

Color Time Store
07.2019 - 10.2019
    • Supported store management with administrative tasks such as scheduling appointments or updating client records.
    • Increased sales by building strong customer relationships and providing excellent service.
    • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Cleaning & Organization

Fiona Breen Family
04.2017 - 06.2019
  • Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.

Home Care Assistant

Comfort Keepers
04.2016 - 03.2017
  • Assisted in the coordination of social activities for clients aimed at reducing isolation and promoting mental stimulation.
  • Ensured safety and well-being by closely monitoring health conditions and reporting changes to healthcare professionals.
  • Enhanced client comfort by providing personalized care and assistance with daily living activities.

Corporate Business Account Manager

Vivo S.A.
04.2012 - 10.2013
  • Managing a large portfolio of Corporate Telecommunications Accounts;
  • Sales, negotiation, making contracts and post-sales services;
  • Responding to customers complaints and queries related to invoicing and technical issues;
  • Working to meet and exceed customer's satisfaction.

Corporate Business Account Manager

Claro S.A.
04.2010 - 10.2011
  • Managing a portfolio of Corporate Telecommunications Accounts;
  • Sales, negotiation, post-sales services and Customer Service.
  • Growing the relationship with the clients and creating new opportunities to reach the goal on getting the best of them.

Education

Fetac 5 - Stage 1 -

Quality And Qualifications Ireland - QQI
Dublin

General English Course -

Englishour
Dublin

General English Course -

Atlantic Language Dublin
Dublin

Postgraduate -

University Gama Filho
Sao Paulo
04.2001 - 2013.04

Bachelor of Arts - Advertising And Communications

FIAM
Sao Paulo
04.2001 -

Skills

  • Confident relationship builder, adept at fostering customer loyalty through respectful interactions;

    • undefined

    Timeline

    Personal Organiser

    OrganizAll
    10.2021 - Current

    Home Care Assistant

    Comfort Keepers
    04.2020 - 08.2021

    Sales Assistant

    Color Time Store
    07.2019 - 10.2019

    Cleaning & Organization

    Fiona Breen Family
    04.2017 - 06.2019

    Home Care Assistant

    Comfort Keepers
    04.2016 - 03.2017

    Corporate Business Account Manager

    Vivo S.A.
    04.2012 - 10.2013

    Corporate Business Account Manager

    Claro S.A.
    04.2010 - 10.2011

    Postgraduate -

    University Gama Filho
    04.2001 - 2013.04

    Bachelor of Arts - Advertising And Communications

    FIAM
    04.2001 -

    Fetac 5 - Stage 1 -

    Quality And Qualifications Ireland - QQI

    General English Course -

    Englishour

    General English Course -

    Atlantic Language Dublin

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