Mira Modi
Killorglin, County Kerry,Ireland
Summary
Dedicated professional with expertise in CRM management and sales management, complemented by a strong background in health coaching and patient education. Skilled in community engagement and effective communication, with a focus on risk factor identification and emotional health guidance. Proficient in nutrition education, chronic disease management, and health communication, demonstrating exceptional team building and decision-making abilities. Committed to enhancing patient outcomes through strategic record keeping proficiency and a passion for promoting holistic well-being.
Overview
7
7
years of post-secondary education
13
13
years of professional experience
Work history
CRM Officer Internship - Remote
Reda Care
Killorglin, Co Kerry
05.2026 - Current
- Managed and maintained customer, lead, and contact data in Zoho CRM, ensuring accuracy and completeness.
- Performed data entry, record updates, and database maintenance while maintaining high standards of data quality.
- Executed and monitored email marketing campaigns using Zoho Campaigns to support customer engagement initiatives.
- Generated CRM reports and dashboards to track customer data, campaign performance, and business metrics.
- Reviewed, verified, and organized CRM records by identifying and correcting duplicate or outdated information.
- Collaborated with team members to support CRM operations, improve data management processes, and maintain an efficient customer database.
Business development officer - Part time - Remote
Functional Medicine Diet
Killorglin, Co Kerry
12.2025 - Current
- Executed targeted promotional campaigns for greater brand visibility.
- Implemented robust growth strategies that resulted in a more robust bottom line.
- Pursued new business alliances which led to mutual growth opportunities.
- Facilitated successful negotiation meetings, culminating in profitable deals.
- Achieved enhanced company reputation by developing effective marketing plans.
- Developed budgeting models with a focus on cost reduction.
- Identified potential business opportunities, yielding a broader client base.
- Drove product development efforts; innovation was noticeably boosted.
- Optimised online content to increase reach and engagement in targeted audience sectors.
Inside Sales Specialist
Functional Medicine Clinic
Remote, India
06.2023 - 11.2025
- Managed TeleCRM leads for ASD and ADHD programmes with timely follow-ups.
- Conducted discovery calls to explain recovery-programme benefits to prospects.
- Handled the full sales cycle for ASD and ADHD services.
- Scheduled appointments and coordinated with specialist healthcare providers.
- Supported workshops and webinars by managing back-end event operations.
- Tracked and analysed sales pipeline metrics to refine conversion strategies.
- Monitored team performance and gave constructive feedback for sales improvement.
- Managed social media channels to build community awareness of programmes.
Sales Manager
Jeevam Health (YC S20)
Remote, India
02.2022 - 05.2023
- Managed lead life cycle in CRM LeadSquared, overseeing stages from Lead to Customer.
- Created structured sales processes for selling healthcare concepts to potential leads.
- Executed strategic business plans that enhanced patient engagement and increased program conversions.
- Provided backend support for webinars and live Q&A sessions to educate patients effectively.
- Optimised sales methods to best engage, acquire and retain customers.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
Full Time Parent
Career Break
Ahmedabad, India
04.2016 - 02.2022
- I took a planned career break to care for my child. During this period, I maintained my professional development through reading industry updates, taking online courses, and networking through social media like YouTube and Facebook groups.
Diabetes Educator
Lifespan Diabetes Clinic
Ahmedabad, India
10.2014 - 03.2016
- Educated patients on diabetes care, explained programs, supported sales by converting consultations, and maintained records while coordinating with care teams.
Homeopathic Consultant
Perfect Health Clinic
Ahmedabad, India
10.2013 - 11.2014
- Conducted detailed case-taking, provided personalized homeopathic treatments, prescribed remedies, educated patients on lifestyle, and maintained accurate records with follow-ups
Education
Post-Graduate Certificate - Clinical Nutrition
The Institute For Functional Medicine IFM - USA
Online 03.2024 - 03.2025
Diploma of Education - Dietetics
Alison-Advance Learning Interactive Systems Online
Galway, Ireland 03.2021 - 03.2022
Post-Graduate Certificate - Dietetics
Indira Gandhi Open National University
Online 03.2014 - 01.2015
Bachelor of Science - Bachelor of Homeopathic Medicine And Surgery (BHMS
B. A. Dangar Homeopathic Medical College
Rajkot 09.2006 - 04.2011
Skills
- CRM management
- Sales management
- Health coaching
- Patient education
- Community engagement
- Effective communication
- Risk factor identification
- Emotional health guidance
- Nutrition education
- Chronic disease management
- Health communication
- Team building
- Decision-making
- Record keeping proficiency
Visa status
- I am on a Stamp 1G spousal visa and have full permission to work in Ireland. No additional work permit is required.
Accomplishments
- Enrollment milestone, functional medicine clinic (2025): 500 high-ticket patient enrollments in a fast timeframe, driving rapid growth
- Workshop Excellence Award (2024): recognized for exceptional support and coordination of live health workshops
- Top sales performer at a functional medicine clinic in 2023: exceeded sales targets with over 100 onboardings and a 5% conversion rate in 5 months
- CRM Champion, Jeevam Health (2023): completed 500+ enrollments, excelling in CRM management and lead conversion
- Patient Impact Recognition, Lifespan Diabetes Clinic (2014): honored for outstanding patient education and support
Timeline
CRM Officer Internship - Remote
Reda Care
05.2026 - Current
Business development officer - Part time - Remote
Functional Medicine Diet
12.2025 - Current
Post-Graduate Certificate - Clinical Nutrition
The Institute For Functional Medicine IFM - USA
03.2024 - 03.2025
Inside Sales Specialist
Functional Medicine Clinic
06.2023 - 11.2025
Sales Manager
Jeevam Health (YC S20)
02.2022 - 05.2023
Diploma of Education - Dietetics
Alison-Advance Learning Interactive Systems Online
03.2021 - 03.2022
Full Time Parent
Career Break
04.2016 - 02.2022
Diabetes Educator
Lifespan Diabetes Clinic
10.2014 - 03.2016
Post-Graduate Certificate - Dietetics
Indira Gandhi Open National University
03.2014 - 01.2015
Homeopathic Consultant
Perfect Health Clinic
10.2013 - 11.2014
Bachelor of Science - Bachelor of Homeopathic Medicine And Surgery (BHMS
B. A. Dangar Homeopathic Medical College
09.2006 - 04.2011