Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikey Lematy

Ashbourne

Summary

I have just completed my Leaving Certificate and my passion lies in the accountancy field where I would now like to pursue a career in.

Presently I work part time in the Pillo Hotel Ashbourne where I a bartender. I have with a proven track record at excelling in customer service and upselling techniques. I am an excellent multitasker in a fast-paced environments while maintaining a professional appearance and ensuring compliance with health regulations.

Overview

4
4
years of professional experience

Work History

Bartender

Pillo Hotel Ashbourne
10.2024 - Current
  • Keep detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Prepare for events by setting up bar, stocking supplies, and arranging tables.
  • Play an active role in inventory management by ordering supplies as needed, monitoring stock levels, and minimizing waste.
  • Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
  • Respond to guest questions and requests with friendly and knowledgeable service.
  • Set and reset tables to support serving staff.
  • Prepare wide variety of mixed drinks by applying extensive cocktail knowledge.
  • Recommend appropriate wines for individual tastes and food selections.
  • Assist in menu planning and drink selection for themed events, resulting in unique experiences for clients and their guests.
  • Track bar stock levels and promptly replenished low materials to prevent shortages.
  • Uphold strict regulations for safe alcohol service and food safety.
  • Help management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Contributed to inventory management by monitoring stock levels.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Answered customers' questions, recommended items, and recorded order information.

Bartender

Ashbourne House Hotel
01.2022 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Education

Some College (No Degree) -

Ashbourne Community School
Co. Meath

Skills

  • Experienced in upselling techniques
  • Customer service expertise
  • Patience and tolerance
  • Effective multitasking
  • Customer service
  • Transaction management
  • Outgoing personality
  • Salesmanship
  • Team player attitude
  • Memory retention
  • Cash register operation
  • Professional appearance

Timeline

Bartender

Pillo Hotel Ashbourne
10.2024 - Current

Bartender

Ashbourne House Hotel
01.2022 - 10.2024

Some College (No Degree) -

Ashbourne Community School

Similar Profiles

CREATE PROFILE
Mikey Lematy