MIDHUN MUTHU
Luton,England
Summary
Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.
Methodical worker confident at managing time and workload independently. History of communicating with customers and troubleshooting system faults. Enthusiastic work ethic with strong attention to detail.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Production operative
Vauxhall
Luton
09.2022 - 12.2024
- Checked equipment regularly, reducing potential mechanical failures and mishaps.
- Detected deviations from standard to help maintain consistency.
- Trained new employees effectively on machine operations for smooth workflow transitions.
- Assembled car components with precision, ensuring high product quality.
- Installed automotive parts, delivering superior workmanship.
- Improved production efficiency by maintaining strict adherence to assembly line protocols.
- Carried out day-to-day duties accurately and efficiently.
Warehouse operator
Rhenus Logistics
Luton
05.2022 - 09.2022
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
- Picked orders accurately, reducing instances of return or exchange.
- Employed appropriate manual handling practices to routinely lift and move products weighing up to 23kg.
- Stacked pallets, creating an organised storage system.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Operated lifting equipment to transport and store stock.
PDI Incharge
NCS Hyundai
Ernakulam,Kerala, India
12.2020 - 12.2021
- Responsible in the co- coordinating of work involved in the operation of pre deliveryinspections.
- Administer, in proper order all PDI documentations in area of job card invoices, creation of purchase orders and GRN’S.
- Assign a monitor of PDI works by technicians.
- Follow up PDI vehicles in Bodyshop for painting & mechanical complaints.
- Managing the overall process of functional and visual inspection of the vehicles before delivery to ensure it meets the customers’ expectations.
Service advisor
T.V. Sundram Iyengar Pvt Ltd (Renault Dealer)
Ernakulam,Kerala, India
02.2016 - 11.2019
- Welcome the customer into the service center and inquire about the troubles they are facing.
- Examine the vehicle and acquire important details about its performance, mileage, repair work done previously and date of purchase.
- Taking road test with customer and floor supervisor.
- Estimate the total cost of repairs and inform the clients about the same.
- Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicles.
- Identify the reasons for malfunctioning of the vehicle and assign technician to perform the repair works.
- Advise the clients on using the vehicle appropriately and ensuring regular servicing and maintenance to the engines.
- Oversee the work of technicians and provide them assistance for complex repair work.
- RO opening, closing and billing for Repair vehicles entered in workshop.
- Provide the customer extended warranty, Road side assistance and value-added services (3M car care).
- Doing next day satisfaction call for the repaired vehicles customers.
- And also done final inspection after accessories fitment before new vehicle delivery.
- Follow up PDI vehicles in Bodyshop for painting & mechanical complaints.
- RO opening and closing for the PDI vehicles.
Service engineer
T. V. Sundram Iyengar Ltd. Marine division
Kollam,Kerala, India
03.2012 - 02.2016
- Responsible for maintaining the workshop.
- Planning and coordinating work and guidance to the technicians and related position.
- RO opening, preparing service reports and document activities carried out for the company requirements.
- Performing inspection, installation reports, trouble shooting and overhaul of marine engines.
- Performing in spare parts store in charge, spare parts availability, stock maintenance,inward/outward and their system and document carrying.
- Submitting/processing warranty claims to the manufactures.
- Customer interaction and support.
Warranty In-Charge
Focuz Motors (TATA MOTORS LCV DEALER)
Ernakulam,Kerala, India
07.2011 - 03.2012
- Vehicle warranty Verification.
- Claim warranty submission for respective Spares for vehicle to the manufactures.
Education
Master of Business Administration - Marketing
Annamalai University
Tamilnadu,India 06.2013 - 04.2015
Bachelor of technology - Automobile Engineering
Bharath University
tamilnadu,India 08.2007 - 05.2011
A-Levels -
Sree Rama Varna
India 06.2005 - 03.2007
Skills
- Creative thinking
- Precision handling
- Order Picking
- Reliable
- Production line collaboration
- Safety awareness
Languages
Malayalam
Native
Tamil
Fluent
English
Fluent
Hindi
Intermediate
Timeline
Production operative
Vauxhall
09.2022 - 12.2024
Warehouse operator
Rhenus Logistics
05.2022 - 09.2022
PDI Incharge
NCS Hyundai
12.2020 - 12.2021
Service advisor
T.V. Sundram Iyengar Pvt Ltd (Renault Dealer)
02.2016 - 11.2019
Master of Business Administration - Marketing
Annamalai University
06.2013 - 04.2015
Service engineer
T. V. Sundram Iyengar Ltd. Marine division
03.2012 - 02.2016
Warranty In-Charge
Focuz Motors (TATA MOTORS LCV DEALER)
07.2011 - 03.2012
Bachelor of technology - Automobile Engineering
Bharath University
08.2007 - 05.2011
A-Levels -
Sree Rama Varna
06.2005 - 03.2007
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