Michelle O'Connor
Kill
Summary
Performance-driven professional with a Higher Diploma in Information Technology, offering a unique blend of experience in Business Development, Information Technology, Procurement, and Human Resource Management. Demonstrated leadership skills and a focus on long-term business growth. Diligent, efficient, and detail-oriented. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Construction Site IT Lead
BAM
Kill, Ireland
03.2020 - Current
ICT Service Desk Analyst
Bam Contractors
Kill
02.2018 - Current
- Managed Vodafone and Canon accounts within BAM Ireland
- Oversaw procurement process for mobile and data requirements
- Ensured compliance with contract terms and cost controls
- Handled fixed line and mobile support, including billing
- Assisted with site setups and acted as a point of contact
- Coordinated Canon orders, deliveries, and removals.
Key Account Manager
Marketboomer Pty Ltd.
Sydney
01.2006 - 02.2018
- Managed customers in Ireland and the UK
- Oversaw accounts receivable, payments, and budgets
- Developed and grew businesses in both countries
- Procured goods and services.
Education
Certificate - ITIL 4 Foundation Certificate in IT Service Manage
ITIL 4 Foundation
Dublin04-2024
Diploma in Information Technology - Information Technology
Waterford Institute of Education
Waterford06-2009
Some College (No Degree) - Bachelor of Science
Maynooth University
KildareSkills
- Communication: Accomplished oral and written communicator, adept at gathering pertinent information
- Interpersonal Skills: Exceptional at building effective working relationships with internal and external stakeholders
- Excellence: Committed to achieving business objectives and leading teams to excel
- Adaptability: Comfortable in fast-moving, target-driven environments
- Negotiation: Skilled at sourcing the best product, price, and quality
- Time Management: Outstanding organizational skills
- Integrity: High level of integrity, capable of working independently or under supervision
Affiliations
- I am the Chairperson of the Kill Community Games for the last 8 years.
- I am a member of the Cellbridge Paddlers Canoe Club
- I teach Stem Education every Thursday in our Local National School
Timeline
Construction Site IT Lead
BAM
03.2020 - Current
ICT Service Desk Analyst
Bam Contractors
02.2018 - Current
Key Account Manager
Marketboomer Pty Ltd.
01.2006 - 02.2018
Certificate - ITIL 4 Foundation Certificate in IT Service Manage
ITIL 4 Foundation
Diploma in Information Technology - Information Technology
Waterford Institute of Education
Some College (No Degree) - Bachelor of Science
Maynooth University
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