- Reading
- Baking
- Travel
- Social Secretary
Michelle Moran
Tubbercurry
Summary
Dedicated Medical Practice Administrator and Receptionist with expertise in client care and frontline service. Delivered comprehensive client support and education while ensuring confidentiality and accurate documentation. Managed high volumes of client interactions through efficient appointment scheduling and referrals. Enhanced client experiences through effective communication and relationship-building, while optimising administrative processes to maintain a positive organisational image.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administration/ Receptionist
MEDICENTRE
Sligo, Ireland
01.2019 - 06.2026
- Managed front desk operations, greeting visitors and directing them to appropriate departments or individuals.
- Answered incoming calls, provided relevant information, and redirected calls to respective personnel, maintaining professionalism.
- Promoted a positive image of the company through courteous interaction with visitors, clients, and staff.
- Responded to enquiries from clients, vendors and members of the public.
HSE West, EROC Centre
Ballaghaderreen, Co. Roscommon
01.2017 - 01.2019
- Irish Dental Jobs.ie
B. Dent Sc.
Dr N O`Grady
Tubbercurry, Co. Sligo
01.2015 - 01.2018
HSE West
Nursing Homes, Co. Sligo, Co. Mayo, Co. Roscommon
01.2016 - 01.2017
Irish Prison Service
Co. Cavan
01.2008 - 01.2017
Loughlin House Prison
Co. Cavan
01.2008 - 01.2017
Castlerea Prison
Co. Roscommon
01.2008 - 01.2017
BA, B. Dent. Sc.
Dr R Fleming
Swinford, Co. Mayo
01.2007 - 01.2017
B. Dent. Sc.
Dr M Jablonska
Tubbercurry, Co. Sligo
01.2011 - 01.2014
N.C. College
Tubbercurry, Co. Sligo
01.2005 - 01.2007
B. Dent. Sc.
Dr P Doyle
Carrick-on-Shannon, Co. Leitrim
01.2002 - 01.2004
B. Dent. Sc.
Dr M Doherty
Sligo, Co. Sligo
01.2001 - 01.2002
Education
QQI Intellectual Disability Studies -
N.C. College
Tubbercurry12-2018
QQI Advanced Administration and Business Level 6 -
N.C. College
Tubbercurry12-2015
Healthcare Receptionist Master Class -
Sligo Park Hotel
Sligo12-2012
First Response First Aid -
N.C. College
Tubbercurry12-2008
ECDL -
N.C. College
Tubbercurry12-2006
Certificate in Dental Nursing -
London
Kings12-1995
Skills
- Health Administration
- Patient Coordination
- Compliance Management
- Front desk management
- Microsoft Office
- Team Management
- Customer Service
- Customer support
- Client interaction
- Communication
- Organisational skills
- Time Management
- Punctual & Flexible
- Relationship Building
Certification
- Garda Vetted for: Irish Jobs.ie, Irish Prison Service, Western Dental and Sligo/Mayo HSE
- Garda vetted for Medicentre
Custom
- Oral Hygiene
- Team Management
- Customer Service
- Patient Care
- Relationship Building
- Health and Hygiene Regulations
- Punctual & Flexible
- Time Management
- Communication
Interests
Timeline
Administration/ Receptionist
MEDICENTRE
01.2019 - 06.2026
HSE West, EROC Centre
01.2017 - 01.2019
HSE West
01.2016 - 01.2017
B. Dent Sc.
Dr N O`Grady
01.2015 - 01.2018
B. Dent. Sc.
Dr M Jablonska
01.2011 - 01.2014
Irish Prison Service
01.2008 - 01.2017
Loughlin House Prison
01.2008 - 01.2017
Castlerea Prison
01.2008 - 01.2017
BA, B. Dent. Sc.
Dr R Fleming
01.2007 - 01.2017
N.C. College
01.2005 - 01.2007
B. Dent. Sc.
Dr P Doyle
01.2002 - 01.2004
B. Dent. Sc.
Dr M Doherty
01.2001 - 01.2002
QQI Intellectual Disability Studies -
N.C. College
QQI Advanced Administration and Business Level 6 -
N.C. College
Healthcare Receptionist Master Class -
Sligo Park Hotel
First Response First Aid -
N.C. College
ECDL -
N.C. College
Certificate in Dental Nursing -
London