Michelle Limeira
Executive Assistant & Social Care Worker (CORU Registered – SCW006721) | 10+ Years Experience | MSc Management | Healthcare & Administration
Dublin
Summary
Dynamic and detail-oriented professional with over 10 years of experience as an Executive Assistant, complemented by hands-on expertise in healthcare settings as an Activities Coordinator. A CORU-registered Social Care Worker (SCW006721) committed to person-centered care, safeguarding, and supporting individuals with diverse needs. Holds an MSc in Management and recognized for exceptional problem-solving, communication, and time management skills. Equipped with intercultural awareness, leadership capabilities, and strong IT proficiency, ready to excel in a Social Care Worker or Executive Assistant role within a progressive, service-oriented organization.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Activities Coordinator
The Four Ferns
Foxrock, Ireland
08.2021 - Current
- Develop personal relationship with residents
- Ensure that residents are greeted and welcomed to participate in activities that are appropriate to them
- Plan activities considering residents interests and limitations
- Organize, supervise and implement therapeutic and recreational program's for the patients
- Take part in the audit process in relation to recreational and activity program's
- Manage volunteers and monitor materials and equipment needed for the activity program and inform the Social Care Leader when stocks are low i.e., beauty therapy, mass host, musical equipment, art supplies etc
- Assist clients with personal care and practical needs
- Monitor residents’ health & well-being
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
Senior Care Assistant
Asbury Nursing Home
Dublin, Ireland
12.2018 - 08.2021
- Assist clients with personal care and practical needs
- Monitor residents’ health & well-being
- Ensure resident safety through a high level of observation skills, accurate recording & reporting
- Enhanced overall patient experience by consistently delivering empathetic, respectful care and addressing individual preferences.
- Contributed to a positive work culture by actively participating in staff meetings, providing constructive feedback, and supporting colleagues when needed.
- Assisted seniors in maintaining their dignity while receiving personal care services such as bathing, toileting, or eating assistance.
- Demonstrated adaptability when faced with unexpected challenges or emergencies by quickly devising alternative solutions to maintain quality of care.
Executive Personal Assistant
Furnas
05.2015 - 06.2018
- Provide full administrative and personal support to the Partner Lead (executive director)
- Provide administrative support to executive team in various sensitive projects
- Collect and compile data and statistics to promote the most up to date approach to service delivery
- Carry out research and produce reports as required
- Develop and maintain a comprehensive system of records and files
- Health & Safety ambassador
- Work closely with colleagues in other departments to ensure high quality customer focused service is provided at all times
- General administration of the office to ensure smooth daily operation, including but not limited to procurement of supplies, maintenance of facilities and equipment and travel arrangement
- Coordinate meetings which will include preparation of relevant documentation, progressing actions with key stakeholders and administration duties as required
- Assist supervisor with project work as required, in particular in connection with any office relocation, expansion and renovation, liaising with contractors and suppliers to review tenders, negotiate terms and ensure delivery meets deadlines and the Company’s required standards
- Coordination and management of internal and external stakeholders
- Responsible for office petty cash
- Support other teams in securing and seeking the executive team for approvals; also working closely with HR, reviewing documentation, providing data such as payroll/leaves/work attendance, arranging staff meetings, etc.
Executive Personal Assistant
Eletrobras
08.2014 - 05.2015
- Act as an ambassador and first point of contact for group of directors
- Provide comprehensive diary management, taking initiative to resolve conflicts and maximise Partner time
- Facilitate logistical arrangements
- Prepare and submit timesheets to payroll
- Drafts reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with internal and external stakeholders
- Manage documentation (procurement)
- Provide full administrative and personal support to partner group
- Compile reports using various IT systems and manage and update databases and files
- Ensure that office Policies and Procedures and Health and Safety guidelines are kept up to date and being followed
- Prepare and submit monthly facility reports e.g., maintenance, office expenses, etc.
- Responsible for purchasing supplies e.g., stationery, catering, access cards, etc
- Co-ordinate services teams e.g., cleaning, catering, security by defining and assigning the workload and work schedule based on daily and weekly priorities
- Technical writing in order to record all meetings and conversation
HR Assistant
USITEC Unisagem de Pecas mecanicas
06.2013 - 07.2014
- Produce daily and weekly reports as required
- Ensure knowledge of employment law and HR best practice is continually updated
- Support stakeholders in a timely manner
- Manage documentation, whilst adhering to company current policies, procedures, and SLAs
- Participate in, and lead where appropriate, the recruitment, training and policy processes, coaching and upskilling management and staff on an ongoing basis
- Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc
- Draft/review contracts for candidates and also produce other HR documentation for employees as needed
- Support complete payroll process and payment of staff expenses electronically to bank accounts on a monthly basis
- Provide general administrative support to the office team
- Control petty cash and assist the cash office when needed
- Manage office supplies and work collaboratively with the finance department
Store Manager
Forma & Formato
10.2012 - 06.2013
- Drive store sales and KPI's by leading and engaging with team
- Analyse sales reports and take appropriate action
- Team management: recruitment, training, engagement, and development
- Responsible for visible merchandising
- Ensure company policies and procedures are implemented
- Ensure customer service is of the highest standards at all times
- Manage and maintain staff scheduling and meet payroll budgets
- Consistently achieve and exceed individual and store sales targets by using effective customer service and selling skills
Sales Assistant
Contax
11.2008 - 05.2012
- Respond to sales enquiries either by phone or e-mail, provide advice, information, quotations and ensure maximum level of sales and margin
- Offer alternative products, up-sell where possible, promote own brands and cross brand sales
- Keep customers updated on orders and deliveries
- Monitor quotes won/lost
- Create sales opportunities by using a direct sales approach of cold calling / prospecting
Education
Master’s degree - Management
National College of Ireland (NCI)
Ireland01.2021
Master of Science - RISK MANAGEMENT AND QUALITY
UCD
Dublin, Ireland 04.2001 -
No Degree - Project Management
UCD
Dublin 04.2001 -
Bachelor’s degree - Corporate Secretary and Management
Universidade Estacio de Sa
Brazil01.2017
Bachelor’s degree - Theology/Theological Studies
Theological University Carisma
Brazil01.2005
Skills
Team management
Calendar management
Intercultural leadership
Excellent communication
Problem-solving aptitude
Crisis management
Interpersonal skills
Conflict resolution
Timeline
Activities Coordinator
The Four Ferns
08.2021 - Current
Senior Care Assistant
Asbury Nursing Home
12.2018 - 08.2021
Executive Personal Assistant
Furnas
05.2015 - 06.2018
Executive Personal Assistant
Eletrobras
08.2014 - 05.2015
HR Assistant
USITEC Unisagem de Pecas mecanicas
06.2013 - 07.2014
Store Manager
Forma & Formato
10.2012 - 06.2013
Sales Assistant
Contax
11.2008 - 05.2012
Master of Science - RISK MANAGEMENT AND QUALITY
UCD
04.2001 -
No Degree - Project Management
UCD
04.2001 -
Bachelor’s degree - Corporate Secretary and Management
Universidade Estacio de Sa
Bachelor’s degree - Theology/Theological Studies
Theological University Carisma
Master’s degree - Management
National College of Ireland (NCI)