Michelle Elliott
Tallaght ,Dublin 24
Summary
Perceptive individual with initiative to obtain knowledge in hiring, training and development of employees. Keen in improving succession planning and employee experience. Devoted to provide impactful workplace and fostering environment for employees. I strive to achieve goals and take pride in creating a 'great place to work' for all. I am approachable, diplomatic and discerning in dealing with employees. I am Committed to increasing employee retention and retaining company culture.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
HR Manager
DID Electrical
Dublin, Leinster
03.2020 - Current
- Coordinate 3 Human Resources staff, leading employees by example to maintain productive department relations.
- I manage the internal HR function throughout the Branch Network and Support office with responsibility for the implementation and delivery of the day-to-day internal HR agenda
- Provide expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- I am responsible for developing and implementing strategic and operational HR policies and initiatives in line with company's strategic plan and culture.
- Responsible for payroll across 23 branches, Support office, Warehouse & Logistics department
- Support and guide Senior leaders and Line managers with on all aspects of people management
- I have involvement in business projects onsite and across the wider organisation
- Ability to coach and advise senior leaders and managers across the business.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Created succession plans and promotion paths for staff.
- Deliver consistent and reliable administration through strategic planning and coordination of HR functions.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Oversaw job fairs to bring in local talent for long-term and seasonal positions.
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
Central Operations Manager
eXPD8 Ireland
01.2016 - 02.2020
- EXPD8 Ireland employed over 200 field merchandisers nationwide and a support office team of 10, I had the overall responsibility for all HR and central operations functions across the country
- During my time here I was responsible for all recruitment tasks and onboarding of new colleagues
- I was responsible for ensuring all operational and legal training was completed across all departments and also responsible for building training plans for all teams across the county including management development programmes
- During my time with eXPD8 Ireland I managed many grievance and disciplinary issues, I also represented the company in the WRC & LRC on a number of occasions dealing with legacy issues
- I managed the entire HR function including recruitment, onboarding, contracts, Performance reviews, right to work checks, absence, performance management, grievances & disciplinaries and off boarding
- As part of this role I also managed the central operations for the company, this included ensuring that client account managers were upskilled in client reporting & system training
- I managed the day-to-day operations of our central office and reported directly to the owners of the business in the UK.
HR and Safety Systems manager
Kids INC
11.2014 - 12.2015
- During my time with Kids Inc, I was responsible for all HR & recruitment tasks across 8 sites
- My duties included managing the recruitment process from start to finish, including creating role profiles/
- I would liaise with Branch managers on a daily basis
- Issuing contracts and ensuring employee's personnel file contains the relevant information
- Ensuring all centres had succession plans to ensure that skilled colleagues were always available
- Ensuring all potential colleagues had adequate reference checks in line with the childcare legislation
- Training: Conducting Manual handling training with all employees
- Organising and co-ordination of legal and behavioural training for 8 childcare centres with over 150 employees
- Completing the onboarding process and building training plans for all colleagues and ensuring all legal training was completed with the correct timescales
- Staffing: Managing day to day staffing in 8 childcare centres to ensure compliance with childcare ratio's.
- Performance Management: Advising management on performance issues and guiding them through the performance management process
- Absence management: Managing all elements of absence across the company
- Employee relations: Conducting grievance and disciplinary meetings and advising managers on best practice
- Dealing with employee queries in relation to contract issues and employment rights
- Planning & Organising: Roster Management for 8 childcare centres
- Ensuring all personnel files are up to date and organised and completing self audits on personnel systems and conducting quarterly audits to ensure files are compliant
HR Manager
Tesco Ireland
Dublin, Leinster
03.2007 - 10.2014
- I was a HR Manager in one of Tesco's Superstores, I also became a dual site manager for my last 2 years in the company. The purpose of my role was to coach and support the store management team to deliver key performance indicators and create 'A great place to work'.
- I supported managers to deliver and sustain change programmes
- I delivered people plans by ensuring my managers have the skills they need to do their roles so they can get it right for our people and customers
- Conducted workforce planning and benchmarking to meet company needs.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Delivering behavioural and leadership training to management teams
- Training all employees and management teams on new policies and procedures
- Performance Management: Advising management on performance issues and guiding them through the performance management process
- Absence management: Coaching and supporting managers in dealing with employees with poor attendance and monitored absence trends.
- Conducting forum meetings with colleague representatives
- Conduct annual career discussions with managers to help them achieve their goals and encouraged personal development plans.
- Payroll: Overseeing payroll administration on a weekly basis and ensuring colleagues get paid correctly
- Managing periodic payroll budgets and achieving targets
- Planning and organising employee events to boost employee morale.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
Education
Employment Law certificate - Employee Relations
National College of Ireland
Dublin 01.2015 - 09.2015
CIPD - HR
Colaiste Ide
Dublin 09.2003 - 05.2005
Leaving Certificate -
Loreto College
Dublin 09.1997 - 05.2002
Skills
- Dispute resolution
- Performance management
- Hiring and training
- External recruitment
- Bamboo HR
- Leadership
- Payroll administration
- Employment contracts
- New employee orientation
- Staff development
- Recruitment
Affiliations
- Keeping fit
- Spending time with family & friends
- DIY
References
References available upon request.
Timeline
HR Manager
DID Electrical
03.2020 - Current
Central Operations Manager
eXPD8 Ireland
01.2016 - 02.2020
Employment Law certificate - Employee Relations
National College of Ireland
01.2015 - 09.2015
HR and Safety Systems manager
Kids INC
11.2014 - 12.2015
HR Manager
Tesco Ireland
03.2007 - 10.2014
CIPD - HR
Colaiste Ide
09.2003 - 05.2005
Leaving Certificate -
Loreto College
09.1997 - 05.2002
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