Micheala Richardson
Bradford,West Yorshire
Summary
Expert sales and purchase ledger with background in financial support. Organised, proactive and with a keen eye for identifying and correcting discrepancies. Focused on bookkeeping accuracy and upholding financial controls.
Extensive knowledge of administration role having worked 30 years in the specific areas for example.
Data Input Clerk: Entry daily sales for stock balancing
Purchase Ledger : Posting invoices to relevant purchase orders, processing payment runs.
Sales Ledger: Processing payments , dealing with customer queries, chasing overdue invoices.
Receptionist: Answering the telephone and great any visitor with a polite mannerism.
Work well as a team offering both professional and detail to care in my work.
Overview
42
42
years of professional experience
1
1
Certification
Work history
Sales ledger assistant
Burbank Produce Ltd
Bradford
11.1994 - Current
- Managed sales ledger entries to ensure accuracy and timely processing of invoices.
- Collaborated with cross-functional teams to resolve discrepancies in financial records.
- Maintained comprehensive filing system for sales documents to streamline data retrieval.
- Assisted in preparation of monthly financial reports to support management decision-making.
- Reconciled discrepancies between sales and payment records to ensure accuracy.
- Liaised with customers to resolve queries regarding outstanding payments.
- Monitored accounts receivable ageing reports to identify overdue accounts.
- Managed between 75-100 customer accounts for improved relationships.
- Processed refunds and credit notes maintaining high levels of customer satisfaction.
Cleaner
West Yorkshire Police
Bradford
08.1990 - 11.1994
- Cleaned and sanitised various surfaces to ensure an hygienic environment.
- Operated industrial cleaning equipment to maintain cleanliness standards throughout facilities.
- Managed waste disposal processes in compliance with local regulations and safety guidelines.
- Trained new staff on cleaning protocols and proper use of cleaning supplies.
Stock replenisher
Sainsburys
Bradford
06.1990 - 11.1994
- Replenished stock levels across store to ensure availability for customers.
- Maintained cleanliness and organisation of storage areas for efficient operations.
- Collaborated with team members to execute stock rotation and minimise waste.
- Assisted in implementation of inventory management systems to enhance accuracy.
- Operated cash register efficiently to process transactions and handle customer payments.
Customer service administrator
Grattan Plc
Bradford
08.1987 - 02.1990
- Managed customer inquiries effectively, providing timely resolutions and enhancing overall satisfaction.
- Developed and maintained comprehensive knowledge of products and services to support customers.
- Implemented new procedures for handling customer feedback, ensuring continuous improvement in service quality.
- Trained and mentored junior staff on best practices in customer service and conflict resolution.
- Handled high-volume calls in a professional manner.
- Processed orders accurately whilst adhering to deadlines-enhancing satisfaction rates.
Order processor
Maudella Patterns
Bradford
07.1983 - 03.1987
- Processed high volumes of customer orders efficiently and accurately.
- Coordinated with various departments to ensure timely delivery of products.
- Managed inventory levels to prevent stock shortages and excess.
- Utilised order management systems to track and update order statuses.
- Prepared and maintained documentation for order transactions and shipments.
- Processed complex orders for enhanced customer experience.
- Coordinated with sales teams to ensure accurate order fulfilment, improving overall service quality.
Education
GCSEs - English
Crawshaw School
PudseySkills
- Payment allocation
- Accounts payable knowledge
- Resolving billing queries
- Experience with electronic payments
- Credit control proficiency
- Credit terms understanding
- Statement reconciliation
- Account reconciliation
- Petty cash management
- Handling confidential information
- Ledger maintenance
- Microsoft Excel & Word
- Telephone operation
- Customer Service
- Administration
- Professional and smart presentation
- Adaptable to accounting tools
- Client relationship building
Affiliations
- Walking
- Cooking and baking
- Spending time with my family both in the UK and Canada
- Socialising with friends and family
Certification
Full UK Driving License
References
References available upon request.
Timeline
Sales ledger assistant
Burbank Produce Ltd
11.1994 - Current
Cleaner
West Yorkshire Police
08.1990 - 11.1994
Stock replenisher
Sainsburys
06.1990 - 11.1994
Customer service administrator
Grattan Plc
08.1987 - 02.1990
Order processor
Maudella Patterns
07.1983 - 03.1987
GCSEs - English
Crawshaw School
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