Michael Shpyl
Ballybofey,County Donegal
Summary
As a student with a strong foundation in Computer Science and Cybersecurity, I'm eager to kickstart my IT career. Currently pursuing a Bachelor's degree at Atlantic Technological University, I bring a passion for learning, adaptability, and proficiency in programming languages. Despite limited experience, I am committed to continuous growth and ready to contribute as a quick learner with excellent attention to detail. Seeking entry-level opportunities in IT to apply and expand my skills.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Restaurant waiter
Kee's Hotel
Stranorlar, County Donegal
05.2023 - Current
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed timing standards in food deliveries to minimise delays.
Restaurant supervisor
Restaurant Before
Stranorlar, County Donegal
06.2023 - 10.2023
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Gained experience in all restaurant activities, including waiting, bar and front of house.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
Education
Bachelor of Science - Computer Science
Atlantic Technological University
Letterkenny, County Donegal 09.2023 -
Bachelor of Science - Computing Science
Griffith College
Dublin, Leinster 09.2022 - 06.2023
Diploma of Higher Education - Cybersecurity
National Aviation University
Kyiv, Ukraine 09.2020 - 06.2022
GCSEs - Information Systems and Mathematics
College of Information Systems and Technologies
Kyiv, Ukraine 09.2015 - 05.2019
Skills
- Programming Languages: Python, Java, HTML, CSS, JavaScript
- Network Configuration
- Problem-solving
- Data Analysis
- Software Development
- Adaptability
- Communication
- Time Management
- Team Collaboration
Languages
English
Fluent
Ukrainian
Native
Russian
Native
Polish
Upper intermediate
German
Elementary
French
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.
Marie Curie
Timeline
Bachelor of Science - Computer Science
Atlantic Technological University
09.2023 -
Restaurant supervisor
Restaurant Before
06.2023 - 10.2023
Restaurant waiter
Kee's Hotel
05.2023 - Current
Bachelor of Science - Computing Science
Griffith College
09.2022 - 06.2023
Diploma of Higher Education - Cybersecurity
National Aviation University
09.2020 - 06.2022
GCSEs - Information Systems and Mathematics
College of Information Systems and Technologies
09.2015 - 05.2019
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